PMS Hospitality Implementation Consultant

Shiji; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

Flexible working hours

Partial remote work

Modern workplace

Regular company events

Job summary

Shiji is seeking an experienced PMS Hospitality Implementation Consultant to lead implementation, integration, and training for hotel clients in the Middle East. The role involves on-site and remote work, configuring systems to meet local requirements, and driving successful go-lives across diverse properties.

You will train staff, manage multiple customers, and travel 70–80% across the Middle East. Fluency in English is required; Arabic is a plus, and a hospitality background is preferred.

Qualifications

• Background in hospitality and PMS implementation.
• Experience with meetings & events is a plus.
• Willingness to travel 70–80% across the Middle East.
• Fluent in English; Arabic is a plus.

Responsibilities

• Provide technical consultancy to hospitality customers in the Middle East.
• Implement PMS, integration and training remotely and on-site.
• Implement PMS Interfaces and Meeting & Events solutions.
• Configure systems to meet country-specific legal requirements and customer needs.
• Train staff on best practices and system usage; ensure smooth go-live.
• Report project status and coordinate with internal teams to meet goals.

Skills

Hospitality industry experience

PMS implementation experience

Staff training

On-site and remote training

Tools

PMS software

Job description

PMS Hospitality Implementation Consultant

• Full-time
• Job Code: Implementation & Support Consultant

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night.

To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.

What you will do

• Provide technical consultancy to our hospitality customers within the Middle East region
• PMS Implementation, integration, and training (remotely and customer on-site)
• PMS Interfaces Implementation
• Meeting & Events solution Implementation
• Configure the system to meet country-specific legal fiscal requirements
• Analyze customer needs and configure the systems to their specific requirements
• Ensure multiple users, and service model concept meets the customer operational workflow
• Train the staff in the best and most practical use of the software
• Take the customer site live, answer any operational and application requests onsite
• Report accurate project status and act proactively to achieve the project goal
• Internal consultation

What are we looking for

• Hospitality Business background or working record in a similar PMS implementation role
• Meetings, Events and groups operational experience is an add-on
• You have the same passion for the Hospitality industry as our customers' passion to serve their guests
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment
• Ability to quickly learn the company’s various IT solutions and able to handle system installation
• Ownership with quality, Professional “get it done” attitude and work ethic
• Fluent in English and Arabic are add-on
• Willingness to travel 70% - 80% across Middle East

What you’ll get from us

• Challenging and creative technology environment with a great deal of freedom and responsibility.
• Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
• Opportunity to grow inside the global organization and develop yourself both professionally and personally
• Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
• A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
• Regular company Events & Entertainments as well as access to various location-based benefits.

Interested?