PMS Hospitality Implementation Consultant

Shiji Group; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Benefits offered by this job

Flexible hours

Partial remote work

Choose location

Job summary

Shiji Group is seeking a dynamic PMS Hospitality Implementation Consultant for the Middle East. You will deliver PMS implementation, interfaces, and Meetings & Events solutions, configuring the system to meet local fiscal rules and user workflows.

Travel across the Middle East will be required to install, train and support customers. The role demands hospitality industry knowledge, strong communication in English and Arabic, and the ability to adapt quickly to new technologies and procedures

Qualifications

• Hospitality background or PMS implementation experience.
• Meetings, events and groups operations experience is a plus.
• You are passionate about hospitality and serving guests.

Responsibilities

• Provide technical consultancy to hospitality customers in the Middle East.
• PMS implementation, integration and training on-site or remotely.
• Implement PMS interfaces and Meeting & Events solutions.
• Configure the system to meet country-specific fiscal requirements.
• Analyze customer needs and tailor configurations to their workflow.
• Train staff and support users to maximize software adoption.
• Go live with customers and address on-site requests and status reporting.
• Collaborate with internal teams to achieve project goals.

Skills

PMS implementation

Hospitality industry

Travel readiness

English & Arabic (multilingual)

Job description

PMS Hospitality Implementation Consultant

• Full-time
• Job Code: Implementation & Support Consultant

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.

What you will do

• Provide technical consultancy to our hospitality customers within the Middle East region
• PMS Implementation, integration, and training (remotely and customer on-site)
• PMS Interfaces Implementation
• Meeting & Events solution Implementation
• Configure the system to meet country-specific legal fiscal requirements
• Analyze customer needs and configure the systems to their specific requirements
• Ensure multiple users, and service model concept meets the customer operational workflow
• Train the staff in the best and most practical use of the software
• Take the customer site live, answer any operational and application requests onsite
• Report accurate project status and act proactively to achieve the project goal
• Internal consultation

What are we looking for

• Hospitality Business background or working record in a similar PMS implementation role
• Meetings, Events and groups operational experience is an add-on
• You have the same passion for the Hospitality industry as our customers' passion to serve their guests
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment
• Ability to quickly learn the company’s various IT solutions and able to handle system installation
• Ownership with quality, Professional “get it done” attitude and work ethic
• Fluent in English and Arabic are add-on
• Willingness to travel 70% - 80% across Middle East

What you’ll get from us

• Challenging and creative technology environment with a great deal of freedom and responsibility.
• Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
• Opportunity to grow inside the global organization and develop yourself both professionally and personally
• Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
• A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
• Regular company Events & Entertainments as well as access to various location-based benefits.

Interested?

Looking forward to your application under specification of your possible starting date and salary expectations

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