Job Summary:
The CEO Office Manager manages the day-to-day operations of the CEO's office, providing high-level administrative, coordination, and confidentiality support to ensure the CEO's time, communications, and priorities are managed effectively. The role acts as a key liaison between the CEO, the Board, senior leadership, and external stakeholders, and oversees the smooth functioning of the executive office.
Key Accountabilities:
Executive Support & Coordination
- Manage the CEO's calendar, proactively prioritizing and coordinating meetings, appointments, and travel arrangements.
- Prepare, review, and coordinate correspondence, presentations, and reports on behalf of the CEO.
- Coordinate Board and Executive Committee meetings, including agenda preparation, documentation, and minute-taking.
- Track action items arising from CEO meetings and follow up with department heads to ensure timely execution.
- Serve as the primary point of contact between the CEO's office and internal/external stakeholders.
Office Operations & Administration
- Oversee the daily operations of the CEO's office, ensuring smooth workflow and administrative efficiency.
- Manage the CEO office budget, expenses, and vendor relationships.
- Maintain confidential files, records, and documentation in line with company policy and information governance standards.
- Organize and coordinate executive events, offsites, board visits, and official functions.
- Supervise administrative and support staff within the CEO's office, as applicable.
Stakeholder & Communication Management
- Liaise with senior leadership, Board members, government entities, and external partners on behalf of the CEO.
- Handle sensitive and confidential information with the highest level of discretion and professional judgment.
- Draft and review official communications, ensuring alignment with company tone, brand, and governance standards.
- Coordinate cross-functional projects and initiatives on behalf of the CEO, tracking progress and flagging risks.
Experience & Academic Qualifications:
- 3-5 years of experience as an Executive Secretary, Executive Assistant, or similar role, preferably supporting senior executives.
- Bachelor's degree in Business Administration, Management, or a related field.
- Strong English communication and business writing skills.
- Strong organizational, communication, and confidentiality skills.