Night Supervisor

SmartRecruiters, Inc.; Riyadh; On-site; SAR 78,000 - 123,000; Full time

Benefits offered by this job

Hotel discounts

Global benefits

Job summary

Radisson Collection Residences Riyadh is hiring a Night Supervisor to lead our night operations and guest services team, delivering memorable experiences during the overnight shift. You’ll supervise guest relations, ensure security, and uphold the brand’s Yes I Can spirit in a dynamic environment.

Join a vibrant team that values service excellence, teamwork and proactive problem-solving while creating seamless stays for guests through the night. Saudi Arabia experience welcomed.

Qualifications

• Flexible attitude and a positive approach to guest service.
• Strong problem-solving skills to handle nightly operations.
• Team player with the ability to work across departments.
• Passion for creating memorable guest experiences.

Responsibilities

• Supervise guest relations and nightly operations to ensure seamless guest experiences.
• Lead by example and uphold Radisson's service standards.
• Anticipate guest needs and resolve issues with empathy and efficiency.
• Coordinate with night team to ensure security and smooth check-in/out during hours.

Skills

Flexible attitude

Creative problem-solver

Team player

Guest service mindset

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Night Supervisor to join our vibrant team. At Radisson Collection Residences Riyadh, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Night Supervisor you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team.

• OurNight Supervisorslove the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the late show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.