Multichannel Customer Care Specialist

Maseera; Al Khobar; On-site; SAR 60,000 - 80,000; Full time

Job summary

eXtra in Al Khobar is seeking a dedicated Contact Centre Officer to join our customer-focused team. This full-time role handles customer inquiries across voice and digital channels, delivering professional support and ensuring smooth interactions.

You will work in a dynamic, team-oriented environment based in Al Khobar, focused on delivering excellent service and achieving high customer satisfaction.

Qualifications

• Strong communication skills and a customer-focused mindset.
• Ability to handle multiple channels effectively.
• Professional written and spoken English.

Responsibilities

• Handle customer communications through voice channels.
• Manage customer interactions via digital communication channels.
• Provide customer service and support.
• Ensure a high level of customer satisfaction in all interactions.

Skills

Strong communication

Job description

eXtra in Al Khobar is seeking a dedicated Contact Centre Officer to join our customer-focused team. This full-time role handles customer inquiries across voice and digital channels, delivering professional support and ensuring smooth interactions.

You will work in a dynamic, team-oriented environment based in Al Khobar, focused on delivering excellent service and achieving high customer satisfaction.