Mall Operations Lead — Safety & Tenant Success

Confidential Jobs; Al Jubayl; On-site; SAR 120,000 - 180,000; Full time

Job summary

Confidential Jobs in Saudi Arabia is seeking an experienced Mall Operations Manager to oversee daily mall operations, coordinate schedules, supervise inspections, and ensure a safe, clean, and well-maintained environment for tenants and visitors.

The ideal candidate holds a Bachelor's degree in Business Administration, Operations Management, or Facility Management, 3–5 years in operations supervision, strong English, leadership and communication skills, and the ability to manage multiple

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or Facility Management.
• 3–5 years of experience in operations supervision, mall operations, facilities management, or related fields.
• Experience supervising teams and managing daily operations.
• Knowledge of health, safety, and compliance requirements.
• Proficiency in English.

Responsibilities

• Oversee and coordinate daily mall operations to ensure safety and cleanliness.
• Prepare operational schedules and coordinate with departments and service providers.
• Conduct inspections of vacant premises.
• Ensure tenant compliance with policies and requirements.
• Handle tenant and customer complaints and coordinate maintenance issues.
• Manage entry permits and follow up on utility bills.
• Coordinate with Marketing for events and tenant participation.
• Monitor tenant payment compliance and contract adherence.
• Coordinate with tenants, visitors, contractors, and authorities to resolve issues.
• Support legal and emergency requirements when needed.
• Coordinate onboarding for new tenants.
• Maintain confidentiality of all work-related information.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

English proficiency

Education

Bachelor's degree in Business Administration, Operations Management, Facility Management

Job description

Confidential Jobs in Saudi Arabia is seeking an experienced Mall Operations Manager to oversee daily mall operations, coordinate schedules, supervise inspections, and ensure a safe, clean, and well-maintained environment for tenants and visitors.

The ideal candidate holds a Bachelor's degree in Business Administration, Operations Management, or Facility Management, 3–5 years in operations supervision, strong English, leadership and communication skills, and the ability to manage multiple