Luxury Hospitality Commercial Coordinator (Pre-Opening)

FAENA; Medina; In loco; SAR 180.000 - 260.000; Tempo pieno

Descrizione del lavoro

Faena The Red Sea is seeking a Commercial Coordinator to support the Commercial team during pre-opening and launch. You will manage inquiries, prepare proposals, coordinate client communications, and maintain accurate systems and reporting.

You will work with Sales, Events, Revenue, Marketing, Reservations and Operations to drive revenue across transient, leisure, corporate and group segments, ensuring a refined client experience and brand standards are upheld.

Competenze

• Minimum 1–3 years of experience in hotel sales coordination, reservations, administration, or commercial support.
• Fluent English and Arabic are mandatory.

Mansioni

• Provide day-to-day administrative support to the Sales team ensuring smooth and efficient operations.
• Prepare sales proposals, contracts, presentations, and client correspondence in line with brand standards.
• Respond promptly and professionally to incoming sales enquiries and route opportunities to the appropriate team members.
• Coordinate appointments, client meetings, site inspections, familiarization trips, and sales travel schedules.
• Maintain accurate account profiles, activity logs, leads and pipeline updates in Delphi, Salesforce CRM systems.
• Track production reports, account performance and sales activity summaries for leadership review.
• Assist in preparing monthly reports, budgets, forecasts and market intelligence updates.
• Support contract administration including rate loading, requests, agreement follow-up and documentation filing.
• Liaise with Reservations and Operations teams to ensure accurate handover of bookings, VIP arrivals and client requirements.
• Assist with trade shows, road shows, networking events and promotional activations.
• Coordinate the distribution of collateral, fact sheets, presentations and promotional materials to clients and partners.
• Ensure all files, databases and department records remain organized and up to date.
• Support pre-opening commercial initiatives including database building, lead generation, tracking and launch readiness tasks.

Conoscenze

Administrative support

Client coordination

Sales coordination

Communication

Organization

Multitasking

Attention to detail

Customer service

Proactive

Strumenti

Opera

Delphi

Salesforce

Lanyon

Cvent

Excel

PowerPoint

Descrizione del lavoro

Faena The Red Sea is seeking a Commercial Coordinator to support the Commercial team during pre-opening and launch. You will manage inquiries, prepare proposals, coordinate client communications, and maintain accurate systems and reporting.

You will work with Sales, Events, Revenue, Marketing, Reservations and Operations to drive revenue across transient, leisure, corporate and group segments, ensuring a refined client experience and brand standards are upheld.