Sales Manager

Novotel & ibis Balikpapan; Medina; On-site; SAR 450,000 - 700,000; Full time

Job summary

Faena The Red Sea seeks a Sales Manager to drive revenue growth during preopening and launch, targeting ultra-luxury travelers, corporate and group business, and luxury travel networks.

You will build relationships with luxury travel advisors, attend international trade shows, coordinate with Revenue, Reservations, and Operations, and lead campaigns with marketing to maximize market share and ensure a seamless guest journey from inquiry to arrival.

Qualifications

• 3-5 years of luxury hotel or resort sales experience, in a Sales Manager or Senior Sales Executive role.
• Experience within ultra-luxury hospitality or destination resorts is preferred.
• Strong network within luxury travel trade and GCC/international markets.
• Pre-opening experience is highly desirable.
• Strong understanding of sales strategy, account management, contracting, and revenue fundamentals.
• Excellent communication, presentation, and relationship-building skills.
• Fluent English and Arabic required.

Responsibilities

• Develop and execute targeted sales action plans for assigned territories and accounts.
• Solicit and generate new business across transient leisure, corporate, entertainment, and group segments.
• Build and maintain relationships with luxury travel advisors, agencies, corporate buyers, and lifestyle partners.
• Represent Faena The Red Sea at international trade shows, roadshows, and client activations.
• Conduct regular sales calls, presentations, and site inspections to secure new business.
• Achieve or exceed monthly, quarterly, and annual revenue goals.
• Collaborate with Revenue Management to understand demand, pricing, and pace reports.
• Work with Marketing on campaigns, promotions and lead generation.
• Maintain account plans, activity reports, pipelines, and opportunities in Delphi/Salesforce.
• Negotiate corporate and consortia agreements per hotel strategy.
• Monitor competitor activity and market trends within territories.
• Coordinate with Reservations and Operations for smooth bookings and VIP arrivals.
• Support pre-opening commercial initiatives including database development and launch campaigns.
• Foster relationships with Accor Global Sales Offices and Ennismore teams to maximize production.

Skills

Communication

Presentation

Relationship building

Negotiation

Education

Bachelor's degree in Hospitality / Business / Marketing

Tools

Opera

Delphi

Salesforce

Lanyon / Cvent

Microsoft Office

Job description

The Sales Manager at Faena The Red Sea plays a key role in driving revenue growth and establishing the property s presence within the global luxury travel market during the preopening and launch phase This position is responsible for proactively generating transient corporate and group business within assigned territories and market segments while building strategic relationships that position Faena The Red Sea as one of the region s most sought-after ultra-luxury destinations As a brand ambassador the Sales Manager represents Faena s distinctive blend of culture lifestyle wellness and hospitality ensuring the hotel is strongly positioned among luxury travel advisors entertainment networks corporate accounts and high-value clientele This role works closely with Revenue Management Reservations and Operations to convert opportunities maximize market share and deliver a seamless guest journey from enquiry to arrival

KEY RESPONSIBILITIES

• Develop and execute targeted sales action plans for assigned territories market segments and accounts
• Proactively solicit and generate new business opportunities across transient leisure corporate entertainment and group segments
• Build and maintain strong relationships with luxury travel advisors preferred agencies corporate travel buyers family offices concierge networks and lifestyle partners
• Represent Faena The Red Sea at international trade shows roadshows sales missions networking events and client activations
• Conduct regular sales calls presentations and site inspections to secure new business and strengthen partnerships
• Achieve or exceed individual monthly quarterly and annual revenue goals
• Work closely with Revenue Management to understand market demand pricing strategy and pace reports to identify opportunities
• Collaborate with Marketing on campaigns promotions and lead generation initiatives that drive awareness and conversion
• Maintain accurate account plans activity reports pipelines and opportunities in Delphi Salesforce CRM systems
• Negotiate corporate and consortia agreements in line with hotel commercial strategy
• Monitor competitor activity market trends and changing travel patterns within assigned territories
• Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings VIP arrivals and group requirements
• Support pre-opening commercial initiatives including database development account mapping collateral distribution and launch campaigns
• Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production

Company Description

• Minimum 3 5 years of luxury hotel or resort sales experience in a Sales Manager or Senior Sales Executive role.
• Previous experience within ultra-luxury hospitality, lifestyle brands, or destination resorts preferred.
• Strong network within luxury travel trade, leisure agencies, GCC corporate market, or international source markets.
• Pre-opening experience is highly desirable.
• Strong understanding of sales strategy, account management, contracting, and revenue fundamentals.
• Excellent communication, presentation, and relationship-building skills.
• Highly motivated, entrepreneurial, and results-driven mindset.
• Bachelor s degree in hospitality, Business, Marketing, or related field preferred.
• Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and Microsoft Office Suite.
• Fluent English and Arabic required.