Luxury Guest Concierge & VIP Experience Designer

Rosewood Hotels and Resorts; Saudi Arabia; Sur place; SAR 120 000 - 180 000; Plein temps

Résumé du poste

Rosewood Amaala seeks a professional Concierge Agent to welcome guests, manage personalized itineraries, and coordinate transport, yacht charters, and wellness bookings within a luxury resort context.

As a key ambassador, you will maintain Rosewood standards, assist VIP guests, and collaborate with Front Desk, Guest Relations, and Asaya teams to deliver transformative experiences reflecting the resort’s emphasis on well-being, art, culture, and sustainability.

Qualifications

• Minimum 1 year experience in a luxury or ultra-luxury hotel Concierge role.
• Excellent guest service and communication skills.
• Ability to maintain confidentiality with VIP guests.

Responsabilités

• Welcome guests at the Concierge Desk with a professional presence.
• Record guest requests in designated systems (Alliants and Unifocus).
• Develop personalized itineraries and curate experiences.
• Coordinate transportation, yacht services, and wellness bookings.
• Maintain Rosewood standards and guest privacy.

Connaissances

Guest service

English fluency

Attention to detail

Team collaboration

Formation

High school diploma

Description du poste

Rosewood Amaala seeks a professional Concierge Agent to welcome guests, manage personalized itineraries, and coordinate transport, yacht charters, and wellness bookings within a luxury resort context.

As a key ambassador, you will maintain Rosewood standards, assist VIP guests, and collaborate with Front Desk, Guest Relations, and Asaya teams to deliver transformative experiences reflecting the resort’s emphasis on well-being, art, culture, and sustainability.