Luxury Dining Captain

Career.Boutiquegroup.com; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Red Palace in Riyadh, an ultra-luxury boutique hotel, seeks a Restaurant Captain to lead a service section and deliver personalized dining experiences. You will manage guest journeys, coach the team, and ensure flawless execution of service standards in a high-end setting.

You will coordinate with kitchen and bar, upsell to drive revenue, and uphold HACCP and hygiene requirements while maintaining impeccable guest care and professional demeanor.

Qualifications

• High school diploma or equivalent; hospitality or culinary degree preferred.
• Minimum 2 years of experience as a senior waiter or restaurant supervisor in a luxury setting.
• Thorough knowledge of food and beverage service, including table management and wine service.
• Excellent leadership, communication, and interpersonal skills.
• Fluency in English; proficiency in Arabic is preferred.
• Flexible to work evenings, weekends, and holidays.
• Local market experience is an asset.

Responsibilities

• Lead and manage an assigned station/section, ensuring smooth service flow, correct timing, and consistent standards.
• Welcome guests, build rapport, recognize repeat guests/VIPs, and ensure a warm, professional experience.
• Present menus, explain specials, provide confident recommendations and pairings.
• Take accurate orders, confirm allergies and dietary requirements, and enter orders correctly in the POS with proper modifiers.
• Coordinate closely with kitchen and bar to manage pacing and quality control.
• Deliver key service moments, including menu presentation and table-side service where applicable.
• Maintain table and station standards: mise-en-place, setting, cleanliness, and presentation.
• Handle guest concerns professionally and resolve issues to maintain satisfaction.

Skills

Guest service

Leadership

Communication

POS systems

Customer-centric

Education

High school diploma or equivalent; hospitality/culinary degree preferred

Tools

POS systems

Restaurant management software

Job description

Red Palace in Riyadh, an ultra-luxury boutique hotel, seeks a Restaurant Captain to lead a service section and deliver personalized dining experiences. You will manage guest journeys, coach the team, and ensure flawless execution of service standards in a high-end setting.

You will coordinate with kitchen and bar, upsell to drive revenue, and uphold HACCP and hygiene requirements while maintaining impeccable guest care and professional demeanor.