Logistics Service Coordinator

PSA International; Dammam; On-site; SAR 60,000 - 120,000; Full time

Job summary

PSA International in Saudi Arabia is seeking a Logistics Coordinator to manage end-to-end order processing and shipment coordination. You will oversee planning, booking, and transportation orders, coordinate customs procedures, and handle documentation and invoicing, ensuring accurate records for customers.

Ideal candidates have 3+ years in logistics/forwarding, a related degree, and proficiency in Microsoft Office and EDI systems.

Qualifications

• 3+ years of detailed experience in logistics and forwarding operations/regulations.
• Preferably a professional degree from a licensed institution specialized in logistics and forwarding.
• Proficient in Microsoft Office and market-leading logistics software.

Responsibilities

• Manage end-to-end order processing and planning/booking/transport orders.
• Coordinate and follow up shipments; ensure timely customs processing (export/import).
• Handle documentation, invoicing, and filing; ensure accurate records.

Skills

Logistics operations

Order processing

Customer communication

Education

Bachelor's degree in logistics/forwarding

Tools

Microsoft Office

EDI systems

Job description

• Planning / Booking / Transportation orders
• Coordination/follow up of the shipment
• Customs processing (export/import)
• Documentation/administration/invoicing / filing
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates
• End to end processing
• Punctual and flawless order handling and documentation

Job Description

• Order processing management
• Customer order plausibility analysis
• Planning / Booking / Transportation orders
• Coordination/follow up of the shipment
• Customs processing (export/import)
• Documentation/administration/invoicing / filing
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates
• End to end processing
• Punctual and flawless order handling and documentation
• Freight audit payments

Job Requirements

• +3 years of detailed experience of logistics and forwarding operations/regulations and documentation
• Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
• Computer literacy with Microsoft Software applications and /or other market leading software applications.