Logistics Client Support Specialist

Crane Worldwide Logistics LLC; Riyadh; Presencial; SAR 60 000 - 90 000; Tempo integral

Resumo da oferta

Crane Worldwide Logistics is seeking a Client Services Specialist to receive and respond to client inquiries and requests. The role focuses on addressing orders, inquiries, invoice questions, and client complaints while coordinating resolutions and ensuring customer satisfaction.

Responsibilities include resolving issues related to orders, delivery dates, or service, and handling additional duties as assigned within a dynamic client-focused team environment.

Qualificações

• Problem solving abilities required.
• Documentation skills required.
• Conflict resolution abilities.
• Ability to multi-task in a fast-paced environment.

Responsabilidades

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Resolves issues with orders, delivery dates or service.
• Determines causes of problems and explains best solution; expedit es corrections or adjustments; follows up to ensure resolution.
• Other duties as assigned.

Conhecimentos

Problem Solving

Documentation Skills

Resolving Conflict

Multi-tasking

Descrição da oferta de emprego

Crane Worldwide Logistics is seeking a Client Services Specialist to receive and respond to client inquiries and requests. The role focuses on addressing orders, inquiries, invoice questions, and client complaints while coordinating resolutions and ensuring customer satisfaction.

Responsibilities include resolving issues related to orders, delivery dates, or service, and handling additional duties as assigned within a dynamic client-focused team environment.