Business Development Executive

Crane Worldwide Logistics LLC; Dammam; On-site; SAR 90,000 - 130,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking a Business Development Executive to promote company services and manage direct client relationships. The role focuses on sales generation, client support, and coordinating with operations to resolve issues promptly.

The ideal candidate has 1–2 years of experience in 3PL or freight forwarding, strong communication, and a consultative selling approach. Bachelor’s degree is preferred, with proficiency in Microsoft Office and LinkedIn for outreach.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• 1–2 years in 3PL or freight forwarder roles or in transportation/business development.
• Strong MS Office skills and familiarity with professional networking tools.

Responsibilities

• Develop target list and initiate contact with potential clients via calls, social media, and promotions.
• Confirm appointments to present services and build relationships.
• Serve as liaison between client and Crane Worldwide operations; escalate issues when needed.
• Provide tracking information and respond to client requests promptly.
• Escalate shipment issues to ensure prompt resolution and customer satisfaction.
• Prepare RFQs and support marketing and proposal efforts for the Global Sales Team.
• Analyze client profitability and propose yield improvement strategies.
• Carry out additional duties as assigned.

Skills

Client-facing

Negotiation

Closing techniques

Consultative selling

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Microsoft Office

LinkedIn

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Business Development Executive will promote and sell company services through direct client contacts via multiple direct and indirect contact channels, works directly with assigned client or group of clients in providing dedicated support, and analyzes assigned client financial, performance and market trends to recommend pricing strategies.

Essential Role Functions

• Develop target list and initiate contact with potential clients through sales phone calls, appropriate social media, promotional flier distribution and cold calling.
• Confirm appointments to introduce the company and the company’s services to potential clients and build and maintain ongoing relationships.
• Supports existing clients, acting as intermediary for communication between client and their operations teams and Crane Worldwide network, available for escalation when necessary.
• Provides tracking information as requested by the client.
• Escalate all issues with a shipment immediately to the client to insure prompt resolution.
• Manage all client requests and follow up to ensure that the client needs are met.
• Facilitate the completion of RFQ’s.
• Provide marketing and proposal support for all Global Sales Team members.
• Analyzes client profit or loss and provides proposals for yield improvement.
• Other duties as assigned.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.

Work Experience Requirements

• 1 to 2 years' experience with 3PL or freight forwarder including internal and external facing roles, or
• 1 to 2 years previous experience in transportation or business development fields

Other Skills & Abilities

• Strong client-facing skills and effective selling to decision influencers and decision
• makers with a consultative approach

Education Requirements

• High School Diploma or equivalent required
• Bachelor’s Degree preferred.
• Strong computer usage skills demonstrated capability with suite of Microsoft office.
• products and active in broad-based internet networking tools, e.g. LinkedIn
• Excellent verbal and written communication skills
• Ability to meet challenges with resourcefulness.
• Demonstrates effective negotiation and closing techniques.
• Excellent organization and problem-solving skills.
• Works well in a team environment

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Dedicated

Devoted to a task or purpose with loyalty or integrity

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Experience

1 to 2 years previous experience in transportation or business development fields

1 to 2 years' experience with 3PL or freight forwarder including internal and external facing roles, or