L2 App Support Engineer: Node.js & PostgreSQL On-Site Saudi

Harjai Technologies; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Harjai Technologies in Saudi Arabia is seeking a Level 2 Application Support Engineer for on-site permanent employment. You will own production incident resolution, debug Node.js/Express.js, manage PostgreSQL databases, and monitor CI/CD pipelines.

Requires 3–4+ years of hands-on L2 application support, native Arabic and strong English, Linux administration, Bash scripting, REST/SOAP APIs, and strict SLA adherence. Salary is market-competitive; open until filled.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related technical discipline.
• 3–4+ years of hands-on L2 application support and IT operations.
• Strong Node.js and Express.js production debugging and maintenance experience.
• Linux server administration and Bash scripting proficiency.
• PostgreSQL database management, SQL querying, and troubleshooting.
• REST and SOAP API integration and troubleshooting.
• Native Arabic fluency with professional English communication.
• Willingness to work on-site in Saudi Arabia.

Responsibilities

• Deliver expert Level 2 (L2) application support, incident triage, and rapid troubleshooting across production environments.
• Debug, test, and resolve complex backend production issues within Node.js and Express.js frameworks.
• Administer enterprise Linux server operating systems, perform health checks, and develop automated Bash scripts.
• Manage, query, and optimize PostgreSQL databases for high availability and performance.
• Maintain, test, and troubleshoot REST and SOAP APIs, web services, and integrations.
• Operate and maintain version control and CI/CD pipelines using Git, GitLab, and Jenkins.
• Monitor real-time application performance and telemetry with Grafana/Prometheus/Loki/Tempo.
• Configure Nginx, load balancers, and Redis caching to optimize scalability.
• Enforce incident management, RCA, release management, and SLA compliance.

Skills

Node.js

Express.js

Linux

Bash scripting

PostgreSQL

REST APIs

SOAP APIs

Arabic language

English language

On-site availability

Education

Bachelor's degree in Computer Science/IT/Software Engineering or related discipline

Tools

GitLab

Jenkins

Nginx

Job description

Harjai Technologies in Saudi Arabia is seeking a Level 2 Application Support Engineer for on-site permanent employment. You will own production incident resolution, debug Node.js/Express.js, manage PostgreSQL databases, and monitor CI/CD pipelines.

Requires 3–4+ years of hands-on L2 application support, native Arabic and strong English, Linux administration, Bash scripting, REST/SOAP APIs, and strict SLA adherence. Salary is market-competitive; open until filled.