Kids Club Team Leader: Activities & Safety

Rosewood Hotels and Resorts; Saudi Arabia; Sur place; SAR 112 000 - 190 000; Plein temps

Résumé du poste

Rosewood AMAALA seeks an Explorer Team Leader to supervise the Explorer Agents and deliver safe, engaging Kids Club activities in line with Rosewood's A Sense of Place philosophy and Forbes LQA standards. You will lead daily operations, coach staff, manage check-in/out, and organize crafts, games and events, while ensuring guest satisfaction and child safety throughout shifts.

Responsibilities include supervising activities, ensuring safety compliance, and maintaining records; you will partner

Qualifications

• Minimum one year experience in a similar capacity for a luxury or ultra-luxury hotel.
• High school diploma required; childcare, education, hospitality, or supervisory certifications preferred.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organise and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Language: English required; fluency in other languages preferred.

Responsabilités

• Supervise, guide and motivate the Explorers team; act as shift leader in the absence of the Explorer Manager.
• Oversee daily Kids Club operations and guest interactions; ensure check-in/out procedures are followed.
• Lead age-appropriate activities; organize events reflecting AMAALA, local heritage and wellness.
• Enforce child-safety policies; maintain records and report incidents as required.
• Maintain brand standards and Forbes LQA requirements; participate in briefings and meetings.

Connaissances

Attention to detail

Prioritization

Organization

Teamwork

Guest service

Problem-solving

Communication

Supervisory skills

Calm under pressure

Formation

High school diploma

Childcare or hospitality certifications preferred

Supervisory certifications preferred

Outils

Hotel systems

Basic office software

Description du poste

Rosewood AMAALA seeks an Explorer Team Leader to supervise the Explorer Agents and deliver safe, engaging Kids Club activities in line with Rosewood's A Sense of Place philosophy and Forbes LQA standards. You will lead daily operations, coach staff, manage check-in/out, and organize crafts, games and events, while ensuring guest satisfaction and child safety throughout shifts.

Responsibilities include supervising activities, ensuring safety compliance, and maintaining records; you will partner