Key Account Manager - QSR

Kerry Group; Riyadh; Hybrid; SAR 240,000 - 360,000; Full time

Job summary

Kerry Group in Saudi Arabia is seeking a Global QSR Account Manager to grow the business, serving as the primary commercial contact for local stakeholders and coordinating cross-functional teams.

Responsibilities include delivering revenue and margin targets, developing annual plans, and leading product launches with R&D, Marketing, and Operations to sustain profitable growth in a fast-paced QSR market.

Qualifications

• Bachelor's degree in Business, Marketing, Food Science, or related field.
• 5-8+ years of experience in Key Account Management, Foodservice, QSR, or FMCG.
• Experience managing large multinational chain accounts preferred.
• Strong commercial and negotiation skills.
• Knowledge of Saudi foodservice and QSR market.
• Fluent English and Arabic

Responsibilities

• Manage day-to-day relationship with Key QSR stakeholders in KSA.
• Execute regional account strategy locally and align with GCC objectives.
• Identify opportunities for sales growth, menu innovation, and value creation.
• Deliver revenue, margin, and volume targets for the account.
• Develop annual business plans and customer growth strategies.
• Build relationships with procurement, marketing, operations, and product development.
• Lead regular business reviews and strategic planning sessions.
• Coordinate with R&D, Culinary, Marketing, and Operations for product launches.
• Coordinate new product development and commercialization activities.

Skills

English

Arabic

Education

Bachelor's degree in Business/Marketing/Food Science

Job description

Requisition ID: 66492
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

To manage and grow our Global QSR Account in Saudi Arabia by serving as the primary commercial contact for local stakeholders, driving profitable growth, executing account strategies, coordinating cross-functional teams, and ensuring excellent customer service and project delivery.

Key responsibilities

Account Management & Business Growth:

• Manage the day-to-day relationship with our Key QSR stakeholders in KSA.
• Execute the regional account strategy locally and align with GCC objectives.
• Identify opportunities for sales growth, menu innovation, and value creation.
• Deliver revenue, margin, and volume targets for the account.
• Develop annual business plans and customer growth strategies.

Customer Relationship Management:

• Build strong relationships with key decision makers across procurement, marketing, operations, and product development.
• Act as the trusted advisor for customer needs and business challenges.
• Lead regular business reviews and strategic planning sessions.
• Partner with R&D, Culinary, Marketing, and Operations teams to deliver successful product launches.
• Manage customer project pipelines and ensure timely execution.
• Coordinate new product development and commercialization activities.

Commercial Management:

• Prepare customer quotations, pricing recommendations, and contract negotiations.
• Monitor profitability and recommend actions to improve account performance.
• Support forecasting, demand planning, and budget management.

Cross-Functional Leadership:

• Coordinate internal resources across Sales, Marketing, R&D, Supply Chain, Regulatory, and Finance.
• Ensure customer requirements are communicated effectively across the organization.
• Lead issue resolution and customer service excellence initiatives.
• Monitor QSR and foodservice trends in Saudi Arabia.
• Track competitor activities and customer developments.
• Translate market insights into actionable business opportunities.

Qualifications and skills

• Bachelor's degree in Business, Marketing, Food Science, or related field.
• 5-8+ years of experience in Key Account Management, Foodservice, QSR, or FMCG.
• Experience managing large multinational chain accounts preferred.
• Strong commercial and negotiation skills.
• Knowledge of Saudi foodservice and QSR market.
• Fluent English and Arabic

Preferred Experience:

• Experience working with major QSR chains.
• Food ingredients, flavor, seasoning, beverage, or food manufacturing background.
• Proven ability to manage cross-functional projects and innovation pipelines.
• Strong financial acumen and business planning capability.