Business Development Manager / KAM – New Business

Groupe SEB; Saudi Arabia; On-site; SAR 210,000 - 320,000; Full time

Job summary

Groupe SEB in Saudi Arabia is seeking a Business Development Manager / KAM – New Business to identify and onboard opportunities, accelerate growth, and expand the company’s presence in the SDA and Cookware categories. You will build relationships with key stakeholders, lead negotiations, and work with cross-functional teams to ensure successful launches and customer onboarding.

The role requires 4–5 years of sales or KA management experience in multinational consumer goods, with strong English

Qualifications

• University degree in Sales or Business Administration.
• 4 to 5 years of sales/KA management experience in Consumer Goods/FMCG/Consumer Durables within multinational organizations.
• Good knowledge of KSA market and trade.
• Fluency in English; Arabic language skills are an asset.

Responsibilities

• Identify and develop new business opportunities across relevant channels, customers, and market segments.
• Establish strong commercial relationships with potential customers and decision-makers.
• Lead negotiations and convert opportunities into profitable business.
• Develop long-term, trust-based relationships with newly acquired customers.
• Expand business with existing customers and manage cross-functional collaboration.
• Develop and execute business development plans to achieve sales and profitability targets.
• Monitor customer profitability and manage commercial risks including payment terms.

Skills

Communication skills

Negotiation skills

Sales experience

Key account management

Data analysis

Relationship building

Problem solving

Team player

English and Arabic bilingual

Market knowledge of KSA

Education

University degree in Sales or Business Administration

Job description

MISSION:

The Business Development Manager / KAM – New Business is responsible for identifying, developing, and onboarding new business opportunities to accelerate Groupe SEB's growth in the Saudi market.

MAIN PURPOSES OF THE JOB:

1. Develop New Business Opportunities

• Identify and develop new business opportunities across relevant channels, customers, and market segments.
• Identify potential customers and decision-makers and establish strong commercial relationships.
• Understand customer needs, business models, market dynamics, and growth opportunities.
• Lead negotiations with potential customers and convert opportunities into profitable business.
• Develop long-term, trust-based relationships with newly acquired customers.
• Continuously identify opportunities to expand the business with existing customers.

2. Deliver Profitable Sales Growth

• Develop and execute business development plans to achieve agreed sales and profitability targets.
• Identify opportunities to maximize revenue and profitable growth.
• Develop annual and account-specific business plans for new customers.
• Negotiate commercial terms and agreements with customers in line with company guidelines.
• Monitor customer profitability and ensure that commercial investments deliver the expected return.
• Manage commercial risks, including payment terms, credit exposure, and customer insurance requirements.

3. Develop Market Presence and Market Share

• Identify opportunities to expand Groupe SEB's presence in the SDA and Cookware categories.
• Identify new channels, customers, and business models that can contribute to market growth.
• Work with Marketing and Trade Marketing teams to develop customer-specific activities and initiatives.
• Support product launches and ensure successful introduction of new products to newly acquired customers.

4. Customer Development and Relationship Management

• Develop strong, long-term relationships with key stakeholders and decision-makers.
• Build a deep understanding of customer needs, requirements, and business priorities.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Resolve customer issues and complaints effectively to maintain trust and strengthen relationships.
• Identify opportunities to position Groupe SEB as a strategic partner and, where relevant, Category Captain.
• Collaborate with customers and the Trade Marketing team to develop value-creating initiatives.

5. Business Planning and Forecasting

• Lead the assigned customers' business planning and forecasting cycle in collaboration with the Demand Planning team.
• Provide accurate sales forecasts based on customer plans, market trends, promotional activities, and expected business development.
• Ensure sufficient stock availability to support new customer launches and promotional activities.
• Monitor actual sales versus forecasts and proactively identify gaps and corrective actions.

6. Cross-Functional Collaboration

• Work closely with Marketing, Trade Marketing, Supply Chain, Demand Planning, Finance, and Customer Service teams to ensure successful customer development.
• Coordinate customer onboarding and ensure all commercial, operational, and financial requirements are completed.
• Collaborate with Finance on payment terms, customer credit, collections, and profitability.
• Collaborate with Supply Chain to ensure product availability and efficient customer delivery.
• Work with Marketing to implement product launches and marketing activities.
• Ensure smooth communication between internal teams and customers.

7. Commercial Performance and Reporting

• Monitor sales performance, profitability, customer development, and business pipeline.
• Track progress against business development targets and agreed KPIs.
• Prepare regular reports and provide clear updates on business opportunities, customer development, and risks.
• Conduct regular business reviews and recommend corrective actions where required.
• Maintain accurate customer and opportunity information in the relevant company systems.

Ensure all reporting and commercial activities comply with Groupe SEB policies and procedures.

Qualifications

• University degree in Sales or Business Administration
• 4 to 5 years of experience in sales / KA management in Consumer Goods/FMCG / Consumer Durables within multinational organizations
• Good knowledge of KSA market and trade
• Result driven.
• Strong communication and negotiation skills in English and Arabic
• Self-initiatives and highly independent to perform his activities.
• Ability to solve problems.
• Strong data analytical skills with the ability to shape insights into action.
• Relationship / rapport building capabilities – internal and external.
• Team player with collaborative nature
• Fluency in English; Arabic language skills are an asset.