Key Account Manager

Keka Technologies Private Limited; Riyadh; On-site; SAR 150,000 - 230,000; Full time

Job summary

Nuclei seeks a Key Account Manager to own and grow strategic bank accounts across KSA and beyond. You will drive growth by expanding Nuclei’s SaaS marketplace and subscription bundles with banking partners.

The ideal candidate will nurture strong B2B relationships, ensure client satisfaction, and collaborate with product/ops teams to enable onboarding, adoption, and renewal. This is a high-ownership role in a fintech environment.

Qualifications

• 3–5 years of experience in B2B sales/account management
• Experience in fintech/banking or SaaS preferred
• Based in KSA and able to travel if needed

Responsibilities

• Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal
• Build relationships with stakeholders at banks: senior management, digital-banking heads, product/ops lead
• Understand bank customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace and bundles
• Coordinate with internal teams to ensure timely integration and launch
• Monitor account health: usage, transaction volumes, customer adoption and upsell/cross-sell
• Provide feedback to help shape product roadmap based on customer needs

Skills

B2B sales

Account management

Client success

SaaS sales

Job description

Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.

Before we started Nuclei, we listed down a few guiding principles. These were essentially the learnings from our previous startups/companies:

• Think big, think global
• Build a sustainable company, from various perspectives
• Build for the long term, take long term decisions.

All the above points came together to form Nuclei's vision - "To build a well-respected global product company."

What will you do?

As a Key Account Manager, you will own and grow strategic bank accounts (existing and new) across KSA and beyond. The ideal candidate will nurture strong B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt and expand Nuclei’s suite of offerings.

• Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal
• Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops lead
• Understand the bank’s customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace, SaaS marketplace, subscription bundles
• Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch
• Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell
• Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor
• Provide feedback to help shape Nuclei’s product roadmap based on customer needs and market feedback.

Who should apply:

• 3 to 5 years’ experience in B2B sales/account management/client success/business development, ideally within fintech/banking /SaaS domain
• Based in KSA (mandatory)
• Strong relationship-building skills and ability to connect with senior decision-makers in banks
• Good business sense, comfortable with SaaS-based, enterprise sales cycles
• Self-starter, proactive, comfortable working in a dynamic, agile work environment
• Ability to work cross-functionally internally and coordinate delivery & operations