IT Support Specialist — Hardware, Networks & End-User Help

BINDAWOOD; Saudi Arabia; Presencial; SAR 60.000 - 100.000; Jornada completa

Descripción de la vacante

BinDawood Holding is seeking an IT Support Specialist to provide technical assistance across all business units, including stores, warehouses, and offices. You will troubleshoot hardware, software, and network issues, install and maintain equipment, and deliver excellent service to internal teams.

The role requires a Bachelor's degree in CS/IT and relevant IT support certifications are a plus. You will work full-time in Saudi Arabia, coordinating with IT teams and vendors as needed to keep

Formación

• Bachelor's degree in computer science, information technology or a related field.
• Certifications such as CompTIA A+, ITIL or relevant IT support certifications are a plus.

Responsabilidades

• Provide first-line IT support for hardware, software and network issues.
• Install, configure and maintain hardware and software; ensure proper licensing.
• Document issues and resolutions; maintain knowledge base and periodic reports.

Conocimientos

Technical Support

Troubleshooting

Customer Service

Networking

Educación

Bachelor's degree in Computer Science / IT

Herramientas

Remote Desktop

Ticketing System

Monitoring Software

POS Hardware

Descripción del empleo

BinDawood Holding is seeking an IT Support Specialist to provide technical assistance across all business units, including stores, warehouses, and offices. You will troubleshoot hardware, software, and network issues, install and maintain equipment, and deliver excellent service to internal teams.

The role requires a Bachelor's degree in CS/IT and relevant IT support certifications are a plus. You will work full-time in Saudi Arabia, coordinating with IT teams and vendors as needed to keep