IT Operations Intern — Tech Support & Projects

Boston Consulting Group (BCG); Riyadh; On-site; SAR 17,000 - 33,000; Part time

Job summary

Boston Consulting Group (BCG) invites an IT operations intern to join our Riyadh-area team. You’ll provide on-site support across PC, Mac, iOS, Android devices in home and office environments, assisting with day-to-day IT requests and asset management.

You report to the Local IT Manager and help implement projects, document procedures, and support video conferencing, telecoms, and imaging tasks. This 6-month internship offers exposure to global projects and fast-paced IT operations.

Qualifications

• Final-year university student eligible for COOP in January 2027
• Strong communication and customer service orientation
• Familiarity with Windows/macOS/Linux environments and IT basics

Responsibilities

• Provide on-site IT support for PC, Mac, iOS, Android devices in home and office environments
• Assist with 1st/2nd line IT support using Active Directory and related systems
• Log issues in ServiceNow and track resolutions
• Help document technical procedures and end-user guides
• Support video conferencing and telecom systems for key users
• Assist with preparing and deploying laptops and data migration
• Assist with hardware asset tracking and inventory management
• Support on global/local IT projects in an operational capacity
• Coordinate telecom services and SIM card requests with local providers

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Attention to detail

Independent worker

Keen to learn

English proficiency

Education

Final-year university student eligible for COOP in January 2027

Tools

SCCM

Imaging software

MS Teams

Zoom

WebEx

ServiceNow

Active Directory

Cloud file sharing

VoIP

AI Tools (ChatGPT)

Job description

Boston Consulting Group (BCG) invites an IT operations intern to join our Riyadh-area team. You’ll provide on-site support across PC, Mac, iOS, Android devices in home and office environments, assisting with day-to-day IT requests and asset management.

You report to the Local IT Manager and help implement projects, document procedures, and support video conferencing, telecoms, and imaging tasks. This 6-month internship offers exposure to global projects and fast-paced IT operations.