IT infrastructure Support Engineer- 12 months contract

Avensys Consulting; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Collaborative work environment

Career progression

Job summary

Avensys Consulting in Riyadh is seeking an IT infrastructure Support Engineer to maintain and support the IT infrastructure at the designated site. You will ensure service levels, monitor systems, and support outages while coordinating with stakeholders.

The role focuses on keeping critical applications running, supporting changes and projects, and delivering monthly service reports to business management. A Bachelor's degree in IT/CS is required, with familiarity in Windows servers and Active

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• Experience maintaining IT infrastructure and services is desirable.
• Ability to work on-site and support multiple systems across locations.

Responsibilities

• Keep critical IT managed applications running.
• Deliver support within IT Service Level Agreements to achieve IT and business KPIs.
• Support IT change requests and projects impacting local/regional business.
• Act as IT focal for the business and deliver IT service reports to management.
• Manage business satisfaction with IT service.

Skills

Windows servers

Active Directory

Education

Bachelor's degree in IT/CS

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire for an "IT infrastructure Support Engineer "

Job Summary

IT infrastructure Support Engineer provides support and maintenance for IT the infrastructure on the designated site/GEO. Fulfill the service within the defined SLA levels. Oversee respective applications, systems and IT infrastructures. Support system maintenances, outages. Provide customer service for business end-users. Focuses on keeping the critical business applications running. Take part in IT related projects that affect the designated site/GEO. Act as IT ambassador for local business, deliver service monthly report to business stakeholders and manage their satisfaction to IT service.

• Keep critical IT managed applications running.
• Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs.
• Support IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security).
• Act as IT focal for the business, deliver IT service report to business mgmt.
• team and manage business satisfaction to IT service.

Technical Skill

• Windows servers, Active Directory services basic level

Education

Bachelor’s degree in IT, Computer Science, or related field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

CONSULTANT DETAILS

EA Licence 12C5759

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