IT Administrator – KSA

Noble Horizon; Riyadh; On-site; SAR 70,000 - 110,000; Full time

Job summary

Noble Horizon in Riyadh, Saudi Arabia, is seeking a proactive IT Administrator to support growing operations. You will maintain IT infrastructure, provide user support, and help secure systems in a fast-paced multi-business environment.

The role covers Microsoft 365 administration, network upkeep, security, backups, and IT documentation, with responsibilities across onboarding, asset tracking, and vendor coordination.

Qualifications

• Bachelor’s degree or Diploma in IT/CS.
• 3–5 years of IT administration or technical support experience.
• Strong knowledge of Microsoft 365, Windows environments, and networking fundamentals.
• Experience managing office IT infrastructure and end-user support.
• Familiarity with cybersecurity practices, backups, and access management.
• Good troubleshooting and problem-solving skills.
• Ability to prioritize tasks and support multiple users efficiently.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain and support IT infrastructure including desktops, laptops, printers, routers, switches.
• Provide first- and second-level IT support to employees and onboard/offboard devices.
• Monitor network connectivity, VPN, Wi‑Fi, firewall, and security configurations.
• Ensure backups, antivirus, and data protection practices.
• Maintain IT documentation, asset tracking, and incident reports.
• Assist with ERP/HRMS/CRM and other business systems when required.

Skills

Microsoft 365

Windows environments

Networking fundamentals

Troubleshooting

Communication skills

Education

Bachelor’s degree in IT/CS

Tools

Active Directory

SharePoint

VPN configuration

Backup software

Job description

We are seeking a proactive and technically skilled IT Administrator to support our growing operations in KSA. The role will be responsible for maintaining the company’s IT infrastructure, providing technical support to employees, ensuring system security, and supporting the day-to-day technology needs of the business.

The ideal candidate should have strong troubleshooting skills, experience managing office IT environments, and the ability to work efficiently in a fast-paced and multi-business environment.

Key Responsibilities:

IT Infrastructure & Systems

• Manage and maintain company IT infrastructure including desktops, laptops, printers, routers, switches, and network systems.
• Install, configure, and maintain hardware, software, and operating systems.
• Monitor system performance and ensure smooth daily IT operations.
• Support Microsoft 365 administration including Outlook, Teams, OneDrive, and SharePoint.
• Maintain user accounts, permissions, and access rights.
• Ensure proper backup, antivirus, and cybersecurity measures are implemented.

Technical Support

• Provide first-level and second-level IT support to employees.
• Troubleshoot hardware, software, email, internet, and connectivity issues.
• Support onboarding and offboarding setup including devices, accounts, and access credentials.
• Coordinate with external IT vendors and service providers when needed.
• Maintain IT inventory and asset tracking records.

Network & Security Management

• Monitor office network connectivity and internet performance.
• Support VPN, Wi‑Fi, firewall, and security configurations.
• Ensure compliance with IT policies, security standards, and data protection practices.
• Assist in minimizing downtime and resolving technical incidents quickly.

Documentation & Administration

• Maintain IT documentation, manuals, and troubleshooting procedures.
• Prepare reports related to IT assets, incidents, and system updates.
• Support implementation of new technologies and system improvements.
• Assist with ERP, HRMS, CRM, and other business systems when required.

Requirements

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field.
• Minimum 3–5 years of experience in IT administration or technical support roles.
• Strong knowledge of Microsoft 365, Windows environments, and networking fundamentals.
• Experience managing office IT infrastructure and end‑user support.
• Familiarity with cybersecurity practices, backups, and access management.
• Good troubleshooting and problem‑solving skills.
• Ability to prioritize tasks and support multiple users efficiently.
• Strong communication and interpersonal skills.