Implementation Analyst

JPMorganChase; Riyadh Region; On-site; SAR 120,000 - 180,000; Full time

Job summary

JPMorganChase is seeking an Implementation Analyst to lead client onboarding implementations for Saudi Arabia-based clients within Treasury Services. You will coordinate with sales, product, client service, and operations to ensure smooth go-live, risk management, and a high-quality client experience.

You will be the central point of contact, driving plans, timelines and stakeholder alignment, and ensuring disciplined execution that accelerates time to revenue.

Qualifications

• Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services.
• Experience working with corporate and/or financial institution clients in a client-facing capacity.
• Strong project management and organizational skills with ability to prioritize deadlines.
• Strong verbal, written, and interpersonal communication skills with clients and internal stakeholders.
• Attention to detail and ability to work accurately in a deadline-driven environment.
• Strong analytical and problem-solving skills, including issue identification and escalation.

Responsibilities

• Implement cash management solutions for Saudi Arabia-based clients.
• Manage multiple projects concurrently as a central point of contact for clients and internal stakeholders.
• Partner with sales, product, client service, operations and other teams to deliver outcomes.
• Develop and maintain project plans with clear roles, tasks, timelines and dependencies.
• Run regular client meetings and status calls to review progress, actions, risks and next steps.
• Coordinate internal and external activities to deliver solutions within timeframes.
• Provide accurate status reporting and elevate issues affecting client experience or dates.
• Review client requirements, implementation docs and data with attention to detail.
• Identify process gaps and opportunities to improve delivery quality.

Skills

Project management

Stakeholder management

Client onboarding

Data analysis

Communications

Attention to details

Excel

Tools

Excel

PowerPoint

Word

Job description

Job Description Join a client-facing onboarding team where you will help deliver high-quality cash management implementations for Saudi Arabia-based clients. You will partner closely with colleagues across sales, product, client service, and operations to provide a seamless end-to-end client experience. This is an opportunity to build deep implementation and cash management expertise while helping clients realize value faster through disciplined execution and strong stakeholder management.

As an Implementation Analyst at JPMorganChase within the Treasury Services onboarding team for Global Corporate Banking in Europe, Middle East and Africa, you will lead client onboarding implementations from initial scoping through go-live and transition to client service. You will serve as a central point of contact, ensuring clear plans, timely execution, and proactive risk management. You will contribute to a consistent, high-quality methodology that improves client experience while accelerating time to revenue.

Job Responsibilities

• Implement cash management solutions of varying size and complexity for Saudi Arabia-based clients
• Manage multiple projects concurrently, serving as a central point of contact for clients and internal stakeholders
• Partner with sales, product, client service, operations, and other internal teams to deliver successful outcomes
• Develop and maintain project plans, clarifying roles, tasks, timelines, and dependencies with clients and partners
• Facilitate regular client meetings and status calls to review progress, actions, risks, and next steps
• Coordinate internal and external activities to deliver solutions within agreed timeframes
• Provide accurate status reporting and elevate issues that could impact the client experience or target dates
• Review client requirements, implementation documentation, and data with strong attention to detail
• Identify process gaps and improvement opportunities, contributing to initiatives that strengthen delivery quality

Required Qualifications, Capabilities, And Skills

• Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services
• Experience working with corporate and/or financial institution clients in a client-facing capacity
• Strong project management and organizational skills, including the ability to prioritize and manage competing deadlines
• Strong verbal, written, and interpersonal communication skills with clients and internal stakeholders
• Demonstrated attention to detail and ability to work accurately in a deadline-driven environment
• Strong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgment
• Proficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and Word
• Strong data skills, including comfort working with large datasets and maintaining structured project reporting
• Ability to build strong working relationships and collaborate effectively within a team environment

Preferred Qualifications, Capabilities, And Skills

• Familiarity with cash management and payments implementation practices and lifecycle governance
• Exposure to Saudi Arabia payments landscape (for example SADAD, SARIE, Payroll/Wage Protection System)
• Knowledge of SWIFT connectivity and ISO 20022 payment standards and formats
• Experience with securities services products in addition to Treasury Services solutions

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.