Cash Management Onboarding Specialist

JPMorgan Chase & Co.; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Implementation Analyst to lead client onboarding for Saudi Arabia-based clients within Treasury Services. You will manage end-to-end onboarding, coordinating with sales, product, client service, and operations to ensure timely, risk-aware delivery and strong stakeholder management.

You will serve as a central point of contact, ensure clear plans, and drive a consistent methodology that improves client experience while accelerating time to revenue.

Qualifications

• Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services.
• Experience working with corporate and/or financial institution clients in a client-facing capacity.
• Strong project management and organizational skills, including the ability to prioritize and manage competing deadlines.
• Strong verbal, written, and interpersonal communication skills with clients and internal stakeholders.
• Demonstrated attention to detail and ability to work accurately in a deadline-driven environment.
• Strong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgment.
• Proficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and Word.
• Strong data skills, including comfort working with large datasets and maintaining structured project reporting.
• Ability to build strong working relationships and collaborate effectively within a team environment.

Responsibilities

• Implement cash management solutions of varying size and complexity for Saudi Arabia-based clients
• Manage multiple projects concurrently, serving as a central point of contact for clients and internal stakeholders
• Partner with sales, product, client service, operations, and other internal teams to deliver successful outcomes
• Develop and maintain project plans, clarifying roles, tasks, timelines, and dependencies with clients and partners
• Facilitate regular client meetings and status calls to review progress, actions, risks, and next steps
• Coordinate internal and external activities to deliver solutions within agreed timeframes
• Provide accurate status reporting and elevate issues that could impact the client experience or target dates
• Review client requirements, implementation documentation, and data with strong attention to detail
• Identify process gaps and improvement opportunities, contributing to initiatives that strengthen delivery quality

Skills

Implementation

Onboarding

Project delivery

Client-facing

Stakeholder mgmt

Excel

PowerPoint

Data analysis

Communication

Detail oriented

Tools

Excel

PowerPoint

Word

Job description

JPMorgan Chase & Co. is seeking an Implementation Analyst to lead client onboarding for Saudi Arabia-based clients within Treasury Services. You will manage end-to-end onboarding, coordinating with sales, product, client service, and operations to ensure timely, risk-aware delivery and strong stakeholder management.

You will serve as a central point of contact, ensure clear plans, and drive a consistent methodology that improves client experience while accelerating time to revenue.