Implementation Analyst

JPMorgan Chase; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

JPMorgan Chase seeks a skilled professional to implement cash management solutions for Saudi Arabia-based clients, coordinating multiple projects and serving as the central point of contact for clients and internal stakeholders.

You will partner with sales, product, and operations to deliver timely outcomes, maintain detailed project plans, run regular client meetings, and escalate risks to protect deadlines and client experience.

Qualifications

• Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services.
• Experience with corporate and/or financial institution clients in a client-facing capacity.
• Strong project management and organizational skills, including the ability to prioritize and manage competing deadlines.
• Excellent verbal, written, and interpersonal communication with clients and internal stakeholders.
• Proficiency in Microsoft Excel and ability to produce structured project reporting.

Responsibilities

• Implement cash management solutions for Saudi Arabia-based clients and manage multiple projects concurrently.
• Partner with sales, product, client service operations and other internal teams to deliver successful outcomes.
• Develop and maintain project plans clarifying roles, tasks, timelines and dependencies with clients and partners.
• Facilitate regular client meetings and status calls to review progress, actions, risks and next steps.
• Coordinate internal and external activities to deliver solutions within agreed timeframes.
• Provide accurate status reporting and escalate issues that could impact the client experience or target dates.
• Review client requirements, implementation documentation, and data with strong attention to detail.
• Identify process gaps and improvement opportunities contributing to delivery quality.

Skills

Project management

Client-facing

Stakeholder management

Data analysis

Excel

Attention to detail

Communication skills

Analytical thinking

Tools

SWIFT connectivity

ISO 20022 formats

Job description

Implement cash management solutions of varying size and complexity for Saudi Arabia-based clientsManage multiple projects concurrently serving as a central point of contact for clients and internal stakeholdersPartner with sales product client service operations and other internal teams to deliver successful outcomesDevelop and maintain project plans clarifying roles tasks timelines and dependencies with clients and partnersFacilitate regular client meetings and status calls to review progress actions risks and next stepsCoordinate internal and external activities to deliver solutions within agreed timeframesProvide accurate status reporting and elevate issues that could impact the client experience or target datesReview client requirements implementation documentation and data with strong attention to detailIdentify process gaps and improvement opportunities contributing to initiatives that strengthen delivery quality Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial servicesExperience working with corporate and/or financial institution clients in a client-facing capacityStrong project management and organizational skills, including the ability to prioritize and manage competing deadlinesStrong verbal, written, and interpersonal communication skills with clients and internal stakeholdersDemonstrated attention to detail and ability to work accurately in a deadline-driven environmentStrong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgmentProficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and WordStrong data skills, including comfort working with large datasets and maintaining structured project reportingAbility to build strong working relationships and collaborate effectively within a team environment

Familiarity with cash management and payments implementation practices and lifecycle governanceExposure to Saudi Arabia payments landscape (for example SADAD, SARIE, Payroll/Wage Protection System)Knowledge of SWIFT connectivity and ISO 20022 payment standards and formatsExperience with securities services products in addition to Treasury Services solutions