ICT Systems Engineer: L3 IT Support & Infra

VirtuCruit LLC; Najran; On-site; SAR 250,000 - 450,000; Full time

Job summary

VirtuCruit LLC in Najran, Saudi Arabia, is seeking a highly reliable ICT Specialist to provide end-to-end IT support across the organization, covering Level 1 to Level 3, in a demanding mining/industrial environment. The role requires a hands-on approach, strong networking, hardware, CCTV and Wi‑Fi skills, plus the ability to document processes and mentor junior staff.

Fluent English is mandatory, Arabic preferred.

Qualifications

• Must have 10+ years of hands‑on IT support experience.
• Diploma in IT or a related field is required.
• Relevant IT certifications are preferred.
• Experience in mining or industrial environments is highly preferred.
• Fluent English (spoken and written) is mandatory; Arabic is a plus.

Responsibilities

• Provide 1st to 3rd line IT support and resolve issues promptly.
• Install, configure, and maintain network infrastructure, laptops/desktops, printers and peripherals.
• Manage Wi‑Fi and CCTV systems installation and upkeep.
• Perform network cabling, termination and setup.
• Maintain accurate technical documentation and inventory.
• Mentor junior team members and offer technical guidance.
• Coordinate with vendors and external service providers.
• Support daily IT operations and minimize downtime.
• Build strong relationships with internal users and stakeholders.

Skills

Network setup

Hardware installation

Troubleshooting

Documentation

Mentoring

Education

Diploma in IT or related field

Tools

Networking hardware

Wi‑Fi systems

CCTV systems

Job description

VirtuCruit LLC in Najran, Saudi Arabia, is seeking a highly reliable ICT Specialist to provide end-to-end IT support across the organization, covering Level 1 to Level 3, in a demanding mining/industrial environment. The role requires a hands-on approach, strong networking, hardware, CCTV and Wi‑Fi skills, plus the ability to document processes and mentor junior staff.

Fluent English is mandatory, Arabic preferred.