Hybrid Field Service Planning Intern — Healthcare Tech

Medtronic plc; Jeddah; Hybrid; SAR 39,000 - 56,000; Full time

Job summary

Medtronic plc in Jeddah is offering a Field Service Planner Intern position. The role supports scheduling and admin tasks for field service operations, providing hands-on exposure to service planning, contract administration, and customer support within a healthcare technology setting.

Start date is December 2026 for six months, with a 40 h/week schedule and a hybrid work model. The internship aims to develop organizational, communication, and operational skills under supervision of experienced

Qualifications

• Graduated recently with Bachelor's or Master's degree.
• Fluent in English and Arabic, with the ability to communicate effectively in both written and spoken formats.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Experience managing multiple tasks, priorities, and deadlines in an organized manner.
• Strong attention to detail and accuracy when working with data and documentation.
• Would be a plus: Familiarity with service management software or CRM systems.
• Internship, project, or academic experience in customer service, operations, logistics, administration, or service coordination.
• Advanced Microsoft Excel skills, including data analysis and reporting.

Responsibilities

• Coordinate and schedule service activities for Field Service Engineers to support timely customer service delivery.
• Monitor engineer calendars and adjust schedules to address priority requests, conflicts, or operational changes.
• Create and maintain service contract records, ensuring accuracy and completeness of system data.
• Track field service activities and update service-related documentation within internal systems.
• Follow up on open service requests and support timely closure of service jobs.
• Communicate with internal stakeholders regarding service schedules, job status, and administrative updates.
• Prepare routine reports and assist with tracking service performance metrics.
• Support continuous improvement initiatives related to service planning and coordination processes.

Skills

English & Arabic

MS Office (Excel/Outlook)

Task management

Attention to detail

Advanced Excel

CRM familiarity

Internship/academic experience

Education

Bachelor's or Master's degree

Tools

CRM systems

Job description

Medtronic plc in Jeddah is offering a Field Service Planner Intern position. The role supports scheduling and admin tasks for field service operations, providing hands-on exposure to service planning, contract administration, and customer support within a healthcare technology setting.

Start date is December 2026 for six months, with a 40 h/week schedule and a hybrid work model. The internship aims to develop organizational, communication, and operational skills under supervision of experienced