HV Field Service Team Lead - Transformers & Substations

Hitachi, Ltd.; Dammam; On-site; SAR 180,000 - 280,000; Full time

Job summary

Hitachi Energy in the Eastern Province is seeking a seasoned leader to head the Field Service Engineering team for high voltage and transformer projects. You will supervise and coordinate technicians, ensure safety, and drive project success across maintenance, repair, installation, testing, and commissioning tasks.

You will mentor FSEs, manage resource allocation, and work with Project Managers to forecast needs while maintaining strong customer relations and identifying service sales

Qualifications

• Bachelor’s degree or Diploma in Electrical Engineering.
• 6–10 years of HV product, transformers, protection and control leadership experience.
• Project management or site management experience is preferred; English and Arabic fluency required.

Responsibilities

• Oversee daily operations and lead the field service team.
• Assign, coordinate, and monitor field service activities across projects.
• Prepare and monitor FSE resource plans and utilization with the manager to balance availability and business demands.
• Lead weekly resource allocation meetings with the Project Management team.
• Review the FSE skill matrix to ensure the right engineer is assigned to the right project or service task.
• Demonstrate exemplary professional behavior, a positive personal attitude, and high technical standards.
• Coordinate FSE deployments and manage workflows for mobilization and travel plans.
• Build strong relationships with customers during service execution to convert working relationships into long-term business partnerships.

Skills

Leadership

Field service management

HV products

Electrical engineering

English & Arabic fluency

Project coordination

Education

Bachelor's or Diploma in Electrical Engineering

Job description

Hitachi Energy in the Eastern Province is seeking a seasoned leader to head the Field Service Engineering team for high voltage and transformer projects. You will supervise and coordinate technicians, ensure safety, and drive project success across maintenance, repair, installation, testing, and commissioning tasks.

You will mentor FSEs, manage resource allocation, and work with Project Managers to forecast needs while maintaining strong customer relations and identifying service sales