Human Resources Officer

Pharmalink; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

Pharmalink is seeking an HR professional to support day-to-day operations in Riyadh, ensuring compliance with KSA Labour Law and internal policies.

The role covers employee relations, recruitment coordination, visa processing (Iqama), PRO activities, and government platform management (Qiwa, Muqeem, Absher, GOSI). Fluent Arabic and English required.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR experience in KSA.
• Strong knowledge of KSA Labour Law and government platforms (Qiwa, GOSI, Muqeem, Absher).
• Experience in PRO/government relations activities is essential.

Responsibilities

• Act as a point of contact for employee relations matters, ensuring fair and timely resolution of issues.
• Support handling of grievances, disciplinary actions, and investigations under KSA Labour Law.
• Assist in managing termination processes with proper documentation.
• Maintain and update employee records, contracts, and HR documentation.
• Ensure compliance with KSA Labour Law, company policies, and internal procedures.
• Assist in internal and external audits when required.
• Coordinate and process employee visas, Iqama issuance/renewals, transfers, and cancellations.
• Manage transactions through platforms such as Qiwa, Muqeem, Absher, GOSI.
• Ensure timely completion of government documentation and approvals.
• Track expiry of Iqamas, licenses, and official documents and renewals.

Skills

KSA Labour Law knowledge

Employee relations

Arabic & English fluency

Documentation & records management

Education

Bachelor’s Degree in HR or related field

Tools

Qiwa

GOSI

Muqeem

Absher

Job description

Support and manage day-to-day HR operations and employee relations within a structured, compliance-driven environment in KSA.

The role requires a strong understanding of KSA Labour Law, experience in handling employee relations, disciplinary actions, and terminations, along with exposure to government relations (PRO activities) including visa processing, Qiwa, GOSI, and Muqeem platforms.

The ideal candidate is detail-oriented, proactive, and capable of ensuring HR compliance while supporting operational needs.

Key Responsibilities

• Act as a point of contact for employee relations matters, ensuring fair and timely resolution of issues
• Support handling of grievances, disciplinary actions, and investigations in line with KSA Labour Law
• Assist in managing termination processes (resignation, termination, end of service) with proper documentation
• Maintain and update employee records, contracts, and HR documentation
• Ensure compliance with KSA Labour Law, company policies, and internal procedures
• Assist in internal and external audits when required
• Coordinate and process employee visas, Iqama issuance/renewals, transfers, and cancellations
• Manage transactions through platforms such as: Qiwa, Muqeem, Absher, GOSI
• Ensure timely completion of all government documentation and approvals
• Track expiry of Iqamas, licenses, and official documents and ensure renewals are completed on time
• Assist in recruitment coordination and onboarding processes

Qualifications & Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field
• 3–5 years of HR experience in KSA
• Strong knowledge of KSA Labour Law and government platforms (Qiwa, GOSI, Muqeem, Absher)
• Experience in PRO/government relations activities is essential
• Experience in healthcare or pharmaceutical sector is a plus
• Strong organizational and communication skills
• Fluency in Arabic and English is required