HR Operation Specialist

Sgr Sa; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Saudi Gold Refinery (SGR) is seeking a HR Operation Specialist in Riyadh to manage employee lifecycle transactions and ensure regulatory compliance. This role focuses on accurate payroll processing, government platform management via Qiwa and Mudad, and maintaining data integrity for our refining and corporate workforce.

The specialist will support the HR Operation Manager in delivering efficient HR services to plant operators, laboratory staff, and corporate employees.

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field.
• Minimum of 3 years' experience in HR operations or payroll within Saudi Arabia.
• Proven experience managing Qiwa, Mudad, Muqeem, and GOSI platforms for employee transactions.
• Fluency in English and Arabic for government platforms and employee communications.
• Strong knowledge of Saudi Labor Law, wage protection systems, and end-of-service benefits.

Responsibilities

• Payroll data validation: validate attendance, overtime and leave data for monthly payroll.
• Government platform management: update employee status on Qiwa, Mudad and Muqeem within deadlines.
• GOSI compliance: submit monthly GOSI files and verify contributions.
• Employee lifecycle processing: onboarding in HRIS and handling offboarding and final settlements.
• Record keeping and audits: maintain digital/physical personnel files for audits.
• Employee inquiry resolution: respond to payroll and HR policy queries within SLAs.
• Reporting and analytics: generate headcount, turnover and absenteeism reports.
• Policy implementation support: assist in HR policy rollout adhering to Saudi Labor Law.

Skills

Payroll processing

Regulatory compliance

GOSI submissions

HRIS systems

Fluent English/Arabic

Education

Bachelor's degree in HR/Business Admin

Tools

Qiwa

Mudad

Muqeem

GOSI

HRIS

Job description

About Saudi Gold Refinery

Saudi Gold Refinery (SGR) is a Saudi mining and precious-metals company specialized in the refining of gold and precious metals, bullion production, and value-added precious-metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry and Mineral Resources (MIM) and applicable Saudi and international standards. We produce responsibly sourced, traceable, and certified bullion, operate to LBMA Good Delivery and ISO-aligned quality standards, and invest in the people, processes, and controls behind every bar we produce.

Role Overview

Saudi Gold Refinery (SGR) is seeking a HR Operation Specialist in Riyadh, Saudi Arabia to manage the execution of employee lifecycle transactions and ensure regulatory compliance. This role focuses on accurate payroll processing, government platform management via Qiwa and Mudad, and maintaining data integrity for our refining and corporate workforce. The specialist will support the HR Operation Manager in delivering efficient HR services to plant operators, laboratory staff, and corporate employees.

The HR Operation Specialist will report directly to the HR Operation Manager and will play a key role in maintaining compliance with Saudi labor regulations and internal policies. This position ensures timely and accurate processing of employee data, contributing to the operational stability of SGR's downstream mining activities.

Key Responsibilities

The HR Operation Specialist will be responsible for the following key areas:

Payroll Data Validation

The role collects and validates attendance, overtime, and leave data from department heads to ensure accurate monthly payroll processing for shift and corporate staff.

Government Platform Management

This position updates employee status on Qiwa, Mudad, and Muqeem platforms to reflect hires, transfers, and terminations within regulatory deadlines.

GOSI Compliance

The specialist submits monthly GOSI subscription files and verifies contribution receipts to ensure continuous social insurance coverage for all employees.

Employee Lifecycle Processing

The role processes new hire setup in the HRIS and manages offboarding transactions including asset return and final settlement calculations.

Record Keeping and Audits

This position maintains digital and physical personnel files to ensure all contracts and legal documents are current and ready for internal or external audits.

Employee Inquiry Resolution

The specialist responds to employee queries regarding payroll slips, leave balances, and HR policies within defined service levels.

Reporting and Analytics

The role generates standard HR reports on headcount, turnover, and absenteeism for management review and decision making.

Policy Implementation Support

This position assists in the implementation of HR policies and procedures by ensuring transactions align with current Saudi Labor Law requirements.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in HR operations or payroll administration within Saudi Arabia.
• Proven experience managing Qiwa, Mudad, Muqeem, and GOSI platforms for employee transactions.
• Strong knowledge of Saudi Labor Law, wage protection systems, and end-of-service benefit calculations.
• Proficiency in HRIS systems and advanced Microsoft Excel skills for data manipulation and reporting.
• Ability to handle confidential employee data with discretion and adhere to data privacy standards.
• Fluency in English and Arabic is required to manage government platforms and employee communications.
• Experience supporting industrial or plant environments with shift-based workforce structures is preferred.

Preferred / Nice-to-have

• Experience in the mining, manufacturing, or industrial sectors with complex shift patterns.
• Familiarity with SAP SuccessFactors or Oracle HCM Cloud systems.
• Previous exposure to internal or external HR compliance audits.
• Knowledge of Nitaqat mechanics and Saudization tier management.
• CIPD or SHRM certification is a plus.

Success Metrics

• 100% accuracy in monthly GOSI and Qiwa submissions with zero regulatory penalties.
• Payroll processing errors reduced to less than 1% per cycle through rigorous validation.
• Quarterly HR data audits completed with 100% compliance on document completeness.
• 95% of employee inquiries resolved within the defined service level agreement timeframe.
• Onboarding data entry process streamlined to reduce administrative lead time.
• Successful closure of internal HR audits with no major non-conformities related to operations.
• Timely submission of WPS files ensuring 100% compliance with Wage Protection System requirements.

Equal Opportunity Statement:

Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.