HR Operation Manager

Sgr Sa; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Job summary

Saudi Gold Refinery (SGR) in Riyadh seeks an experienced HR Operation Manager to lead payroll, compliance, and employee data integrity for refining and corporate staff.

You will ensure adherence to Saudi Labor Law, GOSI, and Saudization, manage government relations and payroll inputs, and drive HRIS accuracy while leading a capable team.

The role demands process discipline, cross‑functional collaboration, and a proactive stance on automation to reduce errors and regulatory risk.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 8+ years in HR operations with at least 3 years in management.
• Deep knowledge of Saudi Labor Law, GOSI, and Saudization requirements.
• Experience with Qiwa, Mudad, Muqeem, and GOSI platforms.
• Payroll inputs experience for mixed blue- and white-collar workforce.
• Fluency in English and Arabic for government relations.
• Strong analytical skills and handling confidential data.

Responsibilities

• Manage all interactions with MHRSD platforms to ensure legal compliance.
• Prepare and validate monthly payroll inputs including shifts and allowances.
• Oversee onboarding/offboarding, contracts, and exit settlements.
• Audit HRIS data to ensure reporting accuracy.
• Lead work permit renewals and government relations for expatriates.
• Identify automation opportunities to reduce manual work.
• Supervise HR operations team and provide regulatory training.

Skills

Saudi Labor Law

GOSI Regulations

Nitaqat Saudization

Qiwa/Mudad/Muqeem

Payroll inputs

Bilingual English/Arabic

Data analysis

Confidentiality

Leadership

Education

Bachelor's degree in HR, business or related field

Tools

SAP

Oracle ERP

HRIS

Qiwa

GOSI portal

Job description

About Saudi Gold Refinery

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry and Mineral Resources (MIM) and applicable Saudi and international standards. We produce responsibly sourced, traceable, and certified bullion, operate to LBMA Good Delivery and ISO‑aligned quality standards, and invest in the people, processes, and controls behind every bar we produce.

Role Overview

Saudi Gold Refinery (SGR) is seeking a HR Operation Manager in Riyadh, Saudi Arabia to lead the administrative and compliance functions for our refining and corporate workforce. This role ensures full adherence to Saudi Labor Law, GOSI regulations, and Nitaqat Saudization requirements while managing payroll inputs and government relations. The position supports the seamless operation of our refinery by maintaining accurate employee data and timely processing of all HR transactions.

The HR Operation Manager will report directly to the VP of HR and will play a key role in safeguarding the company against regulatory risk and operational disruption. This position requires a factual, process‑driven leader who can manage complex government interactions and ensure payroll accuracy for a diverse industrial workforce.

Key Responsibilities

The HR Operation Manager will execute the following responsibilities to ensure operational excellence and compliance.

Regulatory Compliance Management

The role manages all interactions with MHRSD platforms including Qiwa, Mudad, and Muqeem to ensure full legal compliance for all employees.

Payroll Input Oversight

This position prepares and validates monthly payroll inputs, ensuring accurate calculation of shift differentials, overtime, and allowances for plant and lab staff.

The manager monitors Nitaqat ratios weekly and coordinates with recruitment to maintain the required Saudization tier for the mining sector.

Employee Lifecycle Administration

The role executes onboarding and offboarding processes, ensuring all legal contracts, exit settlements, and system updates are completed accurately.

HRIS Data Integrity

This position maintains the HRIS database through regular audits and corrections to ensure data accuracy for reporting and decision‑making.

Government Relations Leadership

The manager oversees the renewal of work permits and Iqamas for expatriate staff to prevent legal penalties and operational delays.

Process Improvement Implementation

The role identifies and implements automation opportunities within HR operations to reduce manual effort and minimize transaction errors.

Team Supervision and Development

This position supervises the HR operations team, setting clear performance standards and providing technical training on regulatory changes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Minimum of 8 years of experience in HR operations, with at least 3 years in a managerial role.
• Deep practical knowledge of Saudi Labor Law, GOSI regulations, and Nitaqat Saudization requirements.
• Proven expertise in managing Qiwa, Mudad, Muqeem, and GOSI online platforms.
• Experience managing payroll inputs for a mixed workforce of blue‑collar and white‑collar employees.
• Fluency in English and Arabic, both written and spoken, is essential for government relations.
• Strong analytical skills with the ability to interpret HR data and generate accurate reports.
• Demonstrated ability to manage confidential information with integrity and professionalism.

Preferred / Nice‑to‑have

• Experience in the mining, refining, or heavy industrial sector in Saudi Arabia.
• Master's degree in Human Resources Management or an MBA.
• Experience with SAP or Oracle ERP systems in an HR context.
• SHRM-CP, SHRM-SCP, or CIPD certification.

Success Metrics

• Maintains a Green or Platinum Nitaqat rating for SGR throughout the employment period.
• Achieves less than 1% error rate in monthly payroll processing inputs.
• Completes 100% of employee file audits with no critical compliance findings.
• Ensures zero penalties from MHRSD or GOSI due to administrative or reporting errors.
• Reduces average time to process visa and work permit renewals by 15%.
• Implements automated workflows for at least three key HR operational processes.
• Delivers accurate monthly HR metrics reports to leadership by the fifth working day.

Equal Opportunity Statement:

Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.