HR & Business Operations Specialist

Manifest Agency | وكالة مانيفست; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Manifest Agency is seeking an HR & Business Operations Specialist to manage the full HR function and support day-to-day business operations in Jeddah. The role covers recruitment, onboarding, payroll coordination, contracts, documentation, and coordination with government platforms.

The ideal candidate is highly organized, proactive, and comfortable handling confidential information while collaborating across departments to improve HR processes and company operations.

Qualifications

• Bachelor’s degree in HR, Business Admin, Management, or related field.
• Minimum 2 years’ experience in HR, HR Ops or Business Ops.
• Hands-on HR operations across the employee lifecycle in Saudi Arabia.
• Strong knowledge of Saudi Labour Law and HR regulations.
• Experience with Qiwa, GOSI, Mudad, Muqeem and government platforms.
• Experience in recruitment, documentation, payroll coordination, and admin tasks.
• Experience in agency, startup, SME or fast-paced environments preferred.
• Fluent in English and Arabic; strong communication skills.

Responsibilities

• Manage end-to-end HR operations across the full lifecycle.
• Coordinate monthly payroll and salary changes.
• Prepare employment contracts and HR documentation.
• Coordinate on HR platforms: Qiwa, GOSI, Mudad, Muqeem.
• Support business administration, invoicing, and contracts.
• Coordinate external stakeholders and service providers.

Skills

English & Arabic

Planning

Time management

Communication

Stakeholder coordination

Education

Bachelor’s degree in HR/BA/Management

Tools

Google Workspace

Microsoft Office

Job description

We are looking for an HR & Business Operations Specialist to manage Manifest’s end-to-end HR function while supporting the company’s wider day-to-day business operations. This is a hands-on, cross-functional role covering the full employee lifecycle alongside business administration, corporate documentation, accounting and invoicing support, contracts, legal coordination, and external stakeholder management.

The role is ideal for someone who is highly organized, proactive, and enjoys taking ownership. It offers the opportunity to build strong HR expertise while gaining broader exposure to how different parts of a business operate together.

Key Responsibilities and Duties:

1. Human Resources Management

• Manage end-to-end HR operations across the full employee lifecycle, from recruitment and onboarding through employee development, engagement, retention, and offboarding.
• Manage talent acquisition activities, including job descriptions and postings, sourcing, screening, interviews, candidate communication, offers, and hiring coordination.
• Manage onboarding, probation, employment changes, promotions, salary adjustments, contract renewals, resignations, non-renewals, terminations, and offboarding.
• Manage HR government platforms and related processes, including Qiwa, GOSI, Mudad, Muqeem, Saudization requirements, and other applicable employment requirements.
• Prepare and coordinate monthly payroll, including attendance, leaves, deductions, additions, new joiners, leavers, and salary changes.
• Manage compensation and benefits, including medical insurance, employee entitlements, annual leave balances, end-of-service calculations, and final settlements.
• Coordinate performance appraisal cycles and follow up on performance reviews, employee development, and related actions.
• Manage employee relations and act as the main HR point of contact for employee concerns and workplace matters.
• Plan and coordinate employee engagement activities and internal HR initiatives that support employee experience and company culture.
• Prepare and maintain employment contracts, HR letters, certificates, warnings, personnel files, and other employee documentation, ensuring records remain accurate, organized, and confidential.
• Maintain and update HR policies, procedures, templates, and internal processes, ensuring compliance with Saudi Labor Law and relevant employment regulations, while tracking key HR requirements, renewals, and deadlines.

2. Business Administration

• Manage and maintain the company’s corporate and administrative documentation, ensuring records are complete, organized, valid, and easily accessible.
• Maintain a clear and organized digital filing system for company, HR, accounting, legal, client, and operational documents.
• Keep track of company licenses, certificates, registrations, subscriptions, and official documents, ensuring all renewals are completed on time.
• Coordinate government-related company requirements, submissions, attestations, certifications, and supporting documentation.
• Maintain company official letters, authorizations, registrations, and other corporate records.
• Coordinate with government entities, service providers, and other external parties regarding company administrative requirements.
• Support general office and day-to-day company operational needs.

3. Accounting Administration

• Handle basic bookkeeping and maintain organized accounting records and supporting documents.
• Prepare and issue client invoices based on approved quotations, contracts, and payment terms.
• Track invoices, due dates, payments received, and outstanding amounts, and follow up on collections and required documentation.
• Maintain and track petty cash and company expenses, ensuring transactions are properly recorded and documented.
• Coordinate with the accounting team by providing required records and tracking VAT, Zakat, and other applicable reporting deadlines to ensure timely submission.
• Prepare, maintain, and organize client contracts, NDAs, agreements, and related legal documentation, ensuring records are complete, up to date, and properly filed.
• Review contracts with the designated team member to ensure alignment with approved financial proposals, including scope, commercial terms, payment terms, dates, and supporting documents.
• Coordinate contract reviews, amendments, and other legal matters with management and the company’s legal advisor when required.
• Follow up on contract approvals, signatures, renewals, and amendments to ensure timely completion.

5. External Stakeholder Coordination

• Act as a key coordination point with external stakeholders, including production partners, casting managers, suppliers, and professional service providers such as legal, accounting, and insurance.
• Source and coordinate suitable external partners and service providers based on company and project needs.
• Coordinate quotations, agreements, invoices, payments, and required supporting documentation with external parties and relevant internal teams.
• Maintain organized stakeholder records, professional relationships, and timely follow-up on pending requirements through completion.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• Minimum 2 years of relevant experience in HR, HR Operations, Business Operations, or a similar role.
• Hands‑on experience with HR operations and the employee lifecycle in Saudi Arabia.
• Good working knowledge of Saudi Labor Law and HR regulations.
• Practical knowledge of Qiwa, GOSI, Mudad, Muqeem, and relevant government platforms.
• Experience in recruitment, employee documentation, payroll coordination, and general HR administration.
• Exposure to business administration, invoicing, bookkeeping, contracts, or external stakeholder coordination is an advantage.
• Experience in an agency, startup, SME, or fast‑paced environment is preferred.
• Highly organized, with strong attention to detail and the ability to manage multiple responsibilities, documents, and deadlines.
• Excellent planning, prioritization, and time‑management skills.
• Excellent communication and interpersonal skills.
• Strong verbal and written English and Arabic.
• Proactive, with the ability to take initiative and ownership without requiring constant follow‑up.
• Strong follow‑through and ability to take tasks from start to completion.
• Excellent problem‑solving skills and ability to handle day‑to‑day challenges independently.
• Strong stakeholder coordination and relationship‑building skills.
• Ability to handle confidential employee, company, contractual, and financial information professionally.
• Proficient in Google Workspace and/or Microsoft Office, with strong digital filing, documentation, spreadsheet, and tracking skills.

Why Join This Role?

This role offers the opportunity to manage the full HR function while gaining broader exposure to business operations. It is ideal for someone looking to grow their HR expertise while developing a well‑rounded understanding of how different areas of a business work together.