HR & Workforce Operations Specialist

Leap29; Riyadh Region; On-site; SAR 90,000 - 120,000; Full time

Job summary

Leap29 in Saudi Arabia is seeking an HR & Workforce Operations Specialist to support contractor and employee workforce across the Kingdom, handling onboarding, documentation, payroll coordination, and day-to-day HR operations.

Work with the Country Manager to ensure compliance, maintain records, and respond to employee inquiries in a fast-paced environment; Saudization applies, and the role is based in Al-Khobar.

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field.
• 1–5 years of experience in HR operations, employee services, or workforce management.
• Solid knowledge of Saudi employment processes and government platforms.
• Excellent Excel, Word, Outlook for reporting and documentation.
• Fluent Arabic and English with strong communication skills.
• Based in Al-Khobar and able to comply with Saudization requirements.

Responsibilities

• Maintain accurate and confidential employee records.
• Collect and verify onboarding documents.
• Coordinate onboarding and offboarding.
• Prepare HR letters, forms, contracts, and supporting documents.
• Support processes through Qiwa, GOSI, Muqeem, Mudad, and other platforms.
• Track Iqama, work permit, passport, contract, and insurance expiry dates.
• Coordinate medical examinations and medical insurance.
• Respond to employee enquiries and support employee-relations matters.
• Collect and verify timesheets and payroll information.
• Follow up with employees, clients, internal teams, and service providers.
• Maintain employee, payroll, and operational trackers.
• Assist the Country Manager with reports, meetings, follow-ups, and task management.
• Escalate additional HR or operational duties as required.

Skills

HR operations

Employee services

Documentation

Payroll coordination

Stakeholder communication

Education

Bachelor's degree in HR, Business Administration, or a related field

Tools

Microsoft Excel

Word

Outlook

Job description

Are you ready to be part of something bigger? Leap29 is a UK based global recruitment partner with over 25 years of international experience, including more than 6 years of successful operation in Saudi Arabia.

We're looking for someone to join our growing Workforce Management team in Saudi Arabia and play a key role in supporting our contractor and employee workforce across the Kingdom. As an HR & Workforce Operations Specialist, you will be responsible for ensuring a smooth and compliant workforce experience, from onboarding and documentation through to payroll coordination, employee support, and day-to-day workforce administration.

Acting as a central point of contact for employees, contractors, clients, and internal stakeholders, you will help ensure that workforce processes run efficiently, records remain accurate, and our people receive the support they need to succeed. You'll work closely with the Country Manager and operational teams to maintain high standards of service, compliance, and workforce engagement in a fast-paced and growing business.

This is an excellent opportunity for a detail-oriented and proactive professional who enjoys building relationships, solving problems, and contributing to the success of both people and operations.

Key Responsibilities

• Maintain accurate and confidential employee records.
• Collect and verify onboarding documents.
• Coordinate employee onboarding and offboarding.
• Prepare HR letters, forms, contracts, and supporting documents.
• Support processes through Qiwa, GOSI, Muqeem, Mudad, and other relevant platforms.
• Track Iqama, work permit, passport, contract, and insurance expiry dates.
• Coordinate medical examinations and medical insurance.
• Respond to employee enquiries and support employee-relations matters.
• Collect and verify timesheets and payroll information.
• Follow up with employees, clients, internal teams, and service providers.
• Maintain employee, payroll, and operational trackers.
• Assist the Country Manager with reports, meetings, follow-ups, and task management.
• Esc any additional HR or operational duties as required.

Requirements

• Due to Saudization requirements, applications are invited from Saudi nationals only.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-5 years of experience in HR operations, employee services, administration, or workforce management.
• Basic knowledge of Saudi employment processes and government platforms.
• Good Microsoft Excel, Word, Outlook, and reporting skills.
• Strong organization, communication, and follow-up skills.
• Good written and spoken Arabic and English.
• Ability to manage confidential information professionally.
• Please note this role is based in Al-Khobar

Previous experience in recruitment, manpower supply, outsourcing, or workforce-management companies would be an advantage.