Housekeeping Coordinator

Four Seasons Hotel; Riyadh; On-site; SAR 78,000 - 134,000; Full time

Benefits offered by this job

Competitive net salary

Housing allowance

Transportation allowance

21 days vacation

20 public holidays per year

Complimentary employee meals

Medical insurance

Life insurance

Worldwide room nights

Laundry services

Growth opportunities

Job summary

Four Seasons Hotel Riyadh is seeking a skilled Housekeeping Coordinator to ensure smooth daily operations within the Housekeeping Department. You will coordinate activities, communicate room statuses, and respond to guest requests with precision and courtesy.

This role collaborates with Front Office, Engineering and other departments, maintaining accurate records and supporting reports. Attention to detail, organization, and strong communication are essential to deliver the high standards of

Qualifications

• Ability to read, write and speak English.
• Strong verbal and written communication skills.
• Good organizational and administrative skills with strong attention to detail.
• Ability to coordinate multiple requests and prioritize tasks effectively.
• Proficiency in Microsoft Office applications and hotel operating systems.
• Ability to maintain accurate records, prepare reports and manage departmental documentation.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Ability to handle guest requests and operational matters professionally and confidentially.
• Flexibility to work shifts weekends and public holidays according to operational requirements.
• Previous experience in housekeeping operations or hotel administration is an advantage.

Responsibilities

• Coordinate daily housekeeping activities.
• Communicate room status updates.
• Follow up on guest requests.
• Maintain accurate records and assist with reports and administrative tasks.
• Work with Housekeeping, Front Office, Engineering and other departments to ensure timely communication and effective resolution of issues.
• Maintain documentation and filing for the department.
• Monitor pending requests and coordinate lost and found procedures.
• Communicate information to the appropriate team members.

Skills

English proficiency

Communication skills

Organizational skills

Administrative tasks

Prioritization

Interpersonal skills

Guest confidentiality

Shift flexibility

Housekeeping experience

Hotel administration

Tools

MS Office

Hotel operating systems

Job description

The Role of the Housekeeping Coordinator

As a Housekeeping Coordinator your role is essential in ensuring the smooth and efficient operation of the Housekeeping Department You will serve as a key point of coordination between housekeeping team members other hotel departments and guests helping to ensure that all housekeeping requests and operational requirements are handled promptly and efficiently Your responsibilities include coordinating daily housekeeping activities communicating room status updates following up on guest requests maintaining accurate records and assisting with departmental reports and administrative tasks You will work closely with the Housekeeping team Front Office Engineering and other departments to ensure timely communication and effective resolution of operational issues Attention to detail organization and strong communication skills are essential in this role You will be responsible for maintaining accurate documentation monitoring pending requests coordinating lost and found procedures and ensuring that all relevant information is communicated to the appropriate team members By maintaining efficient communication and organization within the department you will contribute to operational excellence guest satisfaction and the delivery of the high standards of cleanliness comfort and personalized service expected at Four Seasons

Four Seasons Hotel Riyadh

Prime location in the heart of the capital nestled within the iconic 99-storey Kingdom Tower Situated at such a prestigious address our property offers unparalleled proximity to key business areas shopping centers and cultural sites with 276 spacious and light-filled rooms including 39 luxurious suites

Area of Responsibility

Housekeeping Department

Food amp Beverage The hotel offers three exceptional restaurant venues collectively offering a seating capacity of 250 guests Our event facilities with a mix of Ballroom and Meeting Rooms offer a remarkable 7 213 square meters 77 640 square feet of space making them the perfect choice for a wide range of events

Spa and Wellness Nestled within our establishment our world-class spa offers an array of indulgent treatments across eight treatment rooms for male guests and one treatment room designed exclusively for female guests This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center

Knowledge and Skills

• Ability to read, write and speak English


• Strong verbal and written communication skills


• Good organizational and administrative skills with strong attention to detail


• Ability to coordinate multiple requests and prioritize tasks effectively


• Proficiency in Microsoft Office applications and hotel operating systems


• Ability to maintain accurate records prepare reports and manage departmental documentation


• Strong interpersonal skills and the ability to work collaboratively with different departments


• Ability to handle guest requests and operational matters professionally and confidentially


• Flexibility to work shifts weekends and public holidays according to operational requirements


• Previous experience in housekeeping operations or hotel administration is an advantage

What to Expect

• Competitive net salary in a tax-free environment


• Competitive housing allowance


• Transportation allowance


• 21 days vacation


• 10 public holidays per year


• Complimentary employee meals


• Medical insurance


• Life insurance


• Employee Assistance Program


• Worldwide complimentary room nights with Four Seasons


• Laundry and dry-cleaning services for provided work attire


• Growth and development opportunities