Housekeeping Coordinator, Four Seasons Riyadh

Four Seasons; Riyadh; Vor Ort; SAR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive net salary

Housing allowance

Transportation allowance

21 days vacation

Zusammenfassung

Four Seasons Hotel Riyadh is seeking a Housekeeping Coordinator to ensure smooth operation of the Housekeeping Department. You will coordinate daily activities, communicate room status updates, follow up on guest requests, and assist with reports and administration.

Strong English, excellent organizational and communication skills, and the ability to coordinate multiple tasks are essential. Experience in housekeeping or hotel administration is advantageous, and you will collaborate with Front

Qualifikationen

• Read, write, and speak English.
• Strong verbal and written communication skills.
• Good organizational and administrative skills with attention to detail.
• Coordinate multiple requests and prioritize tasks.
• Proficiency in Microsoft Office and hotel operating systems.
• Maintain accurate records and prepare reports.
• Collaborate with different departments to deliver service.

Aufgaben

• Coordinate daily housekeeping activities and room status updates.
• Communicate with Front Office, Engineering and guests to resolve requests.
• Maintain records and assist with departmental reports and documentation.
• Coordinate lost and found procedures and ensure clear information flow.

Kenntnisse

English fluency

Communication

Organization

Multitasking

Microsoft Office

Record keeping

Guest service

Tools

Hotel operating systems

Microsoft Office

Jobbeschreibung

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

Localization point

In line with the hotel's localization strategy, preference will be given to qualified Saudi nationals, in accordance with applicable Saudization requirements and regulations.

The Role of the Housekeeping Coordinator

As a Housekeeping Coordinator, your role is essential in ensuring the smooth and efficient operation of the Housekeeping Department. You will serve as a key point of coordination between housekeeping team members, other hotel departments, and guests, helping to ensure that all housekeeping requests and operational requirements are handled promptly and efficiently. Your responsibilities include coordinating daily housekeeping activities, communicating room status updates, following up on guest requests, maintaining accurate records, and assisting with departmental reports and administrative tasks. You will work closely with the Housekeeping team, Front Office, Engineering, and other departments to ensure timely communication and effective resolution of operational issues. Attention to detail, organization, and strong communication skills are essential in this role. You will be responsible for maintaining accurate documentation, monitoring pending requests, coordinating lost and found procedures, and ensuring that all relevant information is communicated to the appropriate team members. By maintaining efficient communication and organization within the department, you will contribute to operational excellence, guest satisfaction, and the delivery of the high standards of cleanliness, comfort, and personalized service expected at Four Seasons.

Four Seasons Hotel Riyadh

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centers, and cultural sites, with 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of Responsibility: Housekeeping Department.

Food & Beverage

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms, offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

Spa and Wellness

Nestled within our establishment, our world-class spa offers an array of indulgent treatments across eight treatment rooms for male guests and one treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.

Knowledge and Skills

• Ability to read, write, and speak English.
• Strong verbal and written communication skills.
• Good organizational and administrative skills, with strong attention to detail.
• Ability to coordinate multiple requests and prioritize tasks effectively.
• Proficiency in Microsoft Office applications and hotel operating systems.
• Ability to maintain accurate records, prepare reports, and manage departmental documentation.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Ability to handle guest requests and operational matters professionally and confidentially.
• Flexibility to work shifts, weekends, and public holidays according to operational requirements.
• Previous experience in housekeeping operations or hotel administration is an advantage.

What to Expect

• Competitive net salary in a tax-free environment.
• Competitive housing allowance.
• Transportation allowance.
• 21 days' vacation.
• 10 pub