Hotel Security Officer & Guest Safety Advocate

AccorHotel; Medina; On-site; SAR 67,000 - 100,000; Full time

Job summary

AccorHotel Medina is seeking a vigilant Security Officer to patrol guest and back-of-house areas, monitor entrances and restricted zones, and respond to incidents with professionalism. The role involves documenting events, coordinating with CCTV operators, and supporting emergency procedures.

Qualifications include a High School Diploma, prior security experience, and strong observation, communication, and confidentiality.

Qualifications

• High School Diploma or equivalent.
• Prev. security experience, preferably in hospitality.
• Basic knowledge of security procedures, emergency response, and fire safety.
• Good observation and attention to detail.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional during emergencies.
• Physically fit to stand and walk for extended periods.
• High integrity and confidentiality.
• Basic computer skills for security reports.

Responsibilities

• Conduct regular patrols of guest areas, public areas, back-of-house areas, parking facilities and other designated locations.
• Monitor hotel entrances, exits, access points and restricted areas.
• Ensure that only authorized individuals have access to restricted areas.
• Respond promptly and professionally to security incidents, emergencies and guest or colleague concerns.
• Monitor and report any suspicious activity, safety hazards, unauthorized access or unusual behavior.
• Assist guests and colleagues in security-related matters with professionalism.
• Prepare accurate incident reports and maintain daily security logs.
• Coordinate with the CCTV Operator and Security Control Room on incidents and observations.
• Assist in emergencies including fire alarms, evacuations and medical incidents.
• Inspect doors, emergency exits and fire equipment for irregularities.
• Support incident investigations with relevant information and cooperation.
• Control movement of employees, contractors, visitors and deliveries as per procedures.
• Ensure lost and found items are logged and handled per policy.
• Maintain confidentiality regarding guest information and security operations.
• Complete all required security checklists, logs and reports on time.
• Follow all hotel security, safety, fire prevention and emergency procedures.
• Perform other duties as assigned by Security Supervisor or Management.

Skills

Observation skills

Communication skills

Calm under pressure

Physical fitness

Integrity & confidentiality

Basic IT skills

Education

High School Diploma or equivalent

Tools

Security reporting tools

Job description

AccorHotel Medina is seeking a vigilant Security Officer to patrol guest and back-of-house areas, monitor entrances and restricted zones, and respond to incidents with professionalism. The role involves documenting events, coordinating with CCTV operators, and supporting emergency procedures.

Qualifications include a High School Diploma, prior security experience, and strong observation, communication, and confidentiality.