Lux Resort Security Supervisor | VIP & Incident Response

ENNISMORE; Medina; On-site; SAR 67,000 - 134,000; Full time

Job summary

FAENA is seeking a Security Supervisor to oversee day-to-day security operations at our resort in Medina, ensuring the safety of guests, employees, and assets. The role supervises officers, monitors patrols, and enforces safety procedures with professionalism.

The ideal candidate will have 3–5 years in hospitality security, supervisory experience, and strong CCTV/access control knowledge, with English proficiency and a focus on guest-focused service.

Qualifications

• High school diploma required; degree in Security Management or related field preferred.
• 3–5 years of experience in security operations, preferably in hospitality, luxury hotels, or large-scale resorts.
• Prior supervisory security role experience is highly preferred.
• Knowledge of CCTV systems, access control, and security procedures.
• Proficient English; additional languages are an advantage.

Responsibilities

• Supervise daily security operations across assigned resort areas.
• Lead security officers during patrols, shifts, and post assignments.
• Monitor CCTV systems, alarm systems, and security equipment to detect incidents.
• Respond promptly to security incidents, disturbances and emergencies.
• Report and document incidents accurately and elevate issues to the Security Manager when necessary.
• Coordinate with Front Office, Engineering, Housekeeping and other departments for operational security needs.
• Ensure proper handover between shifts and maintain accurate logbook records.
• Conduct toolbox talks and briefings for security staff at the start of shifts.
• Ensure all security personnel are properly groomed, trained, and following standards.
• Assist in emergency response situations including evacuations and drills.
• Monitor contractor, vendor, and visitor access to ensure compliance with security procedures.
• Maintain confidentiality and professionalism in all guest and operational matters.

Skills

Leadership

Situational Awareness

Incident Response

Communication

Reporting

Calm Under Pressure

Problem Solving

Integrity

Policy Enforcement

Team Coordination

Physical Fitness

Education

High school diploma

Degree in Security Management/related field

Tools

CCTV Systems

Access Control

Emergency Response Procedures

Job description

FAENA is seeking a Security Supervisor to oversee day-to-day security operations at our resort in Medina, ensuring the safety of guests, employees, and assets. The role supervises officers, monitors patrols, and enforces safety procedures with professionalism.

The ideal candidate will have 3–5 years in hospitality security, supervisory experience, and strong CCTV/access control knowledge, with English proficiency and a focus on guest-focused service.