Hotel Reservations Specialist

Hilton; Saudi Arabia; Remote; SAR 60,000 - 90,000; Full time

Job summary

Hilton in Saudi Arabia is seeking a Reservations Agent to brighten guests’ stays by delivering warm, responsive service and converting inquiries into confirmed bookings. You’ll handle requests with accuracy while promoting hotel services and upgrades to enhance guest experiences.

Join a team that values hospitality, integrity, leadership, and teamwork. The role offers full-time hours in a dynamic hotel environment where proactive selling and attention to detail turn guest interest into confident

Responsibilities

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Skills

Customer service

Bookings

Attention to detail

Upselling

Sales support

Job description

Hilton in Saudi Arabia is seeking a Reservations Agent to brighten guests’ stays by delivering warm, responsive service and converting inquiries into confirmed bookings. You’ll handle requests with accuracy while promoting hotel services and upgrades to enhance guest experiences.

Join a team that values hospitality, integrity, leadership, and teamwork. The role offers full-time hours in a dynamic hotel environment where proactive selling and attention to detail turn guest interest into confident