Hostess

Leylaty Group; Saudi Arabia; On-site; SAR 36,000 - 60,000; Full time

Job summary

Leylaty Group is seeking a friendly Hostess to welcome guests and ensure a smooth dining experience from arrival to departure. You will greet guests, manage seating arrangements, coordinate reservations, and communicate with the service team to maintain high service standards.

The ideal candidate has excellent customer service, strong English communication, and the ability to stay calm in busy periods. A professional appearance and teamwork are essential for success in this role.

Qualifications

• Previous experience in hostess/front-of-house roles preferred.
• Excellent communication and interpersonal skills.
• Ability to manage reservations and seating efficiently.
• Professional and welcoming personal appearance.

Responsibilities

• Greet guests and manage seating arrangements.
• Handle reservations and guest inquiries.
• Coordinate with service team to ensure smooth operations.
• Maintain clean reception and waiting areas.

Skills

Customer service

Communication skills

Guest relations

Team coordination

Job description

Job Description

The Hostess is responsible for welcoming and assisting guests in a professional and friendly manner, creating a positive first impression and ensuring a smooth and pleasant dining experience from arrival to departure.

The Hostess is responsible for welcoming and assisting guests in a professional and friendly manner, creating a positive first impression and ensuring a smooth and pleasant dining experience from arrival to departure. The role involves greeting guests, managing seating arrangements, coordinating table assignments, handling reservations and guest inquiries, and maintaining effective communication with the service team. The Hostess ensures that guests are seated efficiently according to restaurant procedures and helps maintain a smooth flow of operations during busy periods. The position requires excellent customer service, communication, and organizational skills, with a strong focus on guest satisfaction. The Hostess is also responsible for maintaining a professional appearance, keeping the reception and waiting areas organized, and handling guest requests or concerns professionally. The role involves working closely with the restaurant management and service team to ensure high service standards and a welcoming atmosphere for all guests.

Job Requirements

• Previous experience in a hostess, front-of-house, customer service, or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Strong customer service and guest relations skills.
• Professional, friendly, and welcoming personality.
• Ability to manage reservations and seating arrangements efficiently.
• Good organizational and time-management skills.
• Ability to remain calm and professional in a busy environment.
• Strong teamwork and coordination skills.
• Professional appearance and positive attitude.
• Good attention to detail.
• Ability to handle guest requests and concerns professionally.
• Flexible to work different shifts, weekends, and holidays when required.
• Good command of English; additional languages are an advantage.