Hostess

Hyatt Hotels Corporation; AlUla; On-site; SAR 25,000 - 35,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Hostess for Hyatt Place AlUla. This role is vital for creating a welcoming atmosphere as you manage guest seating and ensure an enjoyable dining experience.

The ideal candidate should have a passion for customer service and hospitality, along with strong organizational skills. Responsibilities include managing reservations, greeting guests, and maintaining dining area organization.

Qualifications

• Previous experience as a hostess or in hospitality is preferred.
• Strong customer service orientation and positive attitude.
• Excellent organizational and multitasking skills.

Responsibilities

• Welcome guests and escort them to their tables.
• Manage reservations and table assignments.
• Respond to guest inquiries about restaurant offerings.

Skills

Customer service orientation

Organizational skills

Communication skills

Multitasking skills

Job description

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

We are looking for a friendly and professional Hostess to support the opening of Hyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Hostess, you’ll be responsible for creating a welcoming first impression for guests by managing restaurant seating arrangements, greeting guests warmly, and ensuring a smooth and enjoyable dining experience from arrival to departure.

Key Responsibilities

• Welcome guests in a friendly and professional manner and escort them to their tables
• Manage reservations, waiting lists, and table assignments to ensure efficient restaurant operations
• Maintain an accurate overview of table availability and dining room occupancy
• Coordinate with restaurant colleagues to optimize guest flow and seating arrangements
• Respond to guest inquiries and provide information about restaurant offerings and services
• Handle guest requests and special seating requirements whenever possible
• Maintain cleanliness and organization of the reception and waiting areas
• Assist in monitoring guest satisfaction and communicate feedback to the restaurant team
• Ensure compliance with service standards, grooming requirements, and operational procedures
• Support pre-opening restaurant preparations and operational readiness

Qualifications

• Previous experience in a hostess, guest service, restaurant, or hospitality role is preferred
• Strong customer service orientation and passion for hospitalityProfessional appearance and positive attitude
• Excellent organizational and multitasking skills
• Ability to remain calm and courteous during busy service periods
• Strong communication and interpersonal skills
• Attention to detail and commitment to service excellence
• Excellent English communication skills