Waiter

Hyatt Hotels Corporation; AlUla; On-site; SAR 24,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation is looking for a professional Waiter to join the team at Hyatt Place AlUla, contributing to the successful launch of this new hotel. As a Waiter, you will be responsible for delivering exceptional dining experiences, ensuring attentive and friendly service to guests.

Your role includes greeting guests, presenting menus, and serving food and beverages with a focus on high standards. We are seeking someone with strong customer service skills and previous experience in hotel or restaurant settings.

Qualifications

• Previous experience as a waiter/waitress within hotels or restaurants is preferred.
• Strong customer service and hospitality skills.
• Good knowledge of food and beverage service standards.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Present menus, explain dishes and beverages, and take accurate food and drink orders.
• Serve food and beverages promptly and according to hotel service standards.
• Ensure tables are properly set up and maintained throughout service.

Skills

Customer service skills

Communication skills

Attention to detail

Teamwork

Job description

We are looking for a professional and service-oriented Waiter to support the opening of Hyatt Place AlUla. Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Waiter, you’ll be responsible for delivering an exceptional dining experience by providing attentive, efficient, and friendly table service to guests while ensuring high standards of food and beverage presentation.

Key Responsibilities

• Greet and welcome guests in a warm and professional manner
• Present menus, explain dishes and beverages, and take accurate food and drink orders
• Serve food and beverages promptly and according to hotel service standards
• Ensure tables are properly set up and maintained throughout service
• Monitor guest satisfaction and respond to requests in a timely manner
• Coordinate with kitchen and bar teams to ensure smooth order delivery
• Handle guest complaints or concerns professionally and elevate when necessary
• Process billing and payments accurately when required
• Maintain cleanliness and organization of the restaurant and service areas
• Support pre-opening restaurant setup and operational readiness

Qualifications

• Previous experience as a waiter/waitress within hotels or restaurants is preferred
• Strong customer service and hospitality skills
• Good knowledge of food and beverage service standards
• Ability to work efficiently in a fast‑paced environment
• Strong communication and interpersonal skills
• Team‑oriented with a positive attitude
• Attention to detail and presentation standards
• Excellent English communication skills