Host - Guest Operations

Six Flags Qiddiya City and Aquarabia; Riyadh; On-site; SAR 4,000 - 6,000; Full time

Job summary

A leading entertainment company in Riyadh is seeking a Host for its Guest Operations department. In this role, you will be responsible for warmly welcoming guests and ensuring they have an enjoyable visit. The ideal candidate should possess excellent communication skills and a friendly demeanor, with a focus on guest satisfaction. This position requires flexibility for various shifts, including evenings and weekends. Join a dynamic team to enhance the experience of our visitors.

Qualifications

• Must have excellent communication skills and a friendly demeanor.
• Preferred previous experience in customer service or hospitality.
• Ability to maintain a positive attitude despite working in a fast-paced environment.

Responsibilities

• Welcome guests upon arrival and assist them during their visit.
• Provide information about park attractions and events.
• Guide guests to the appropriate areas and ensure smooth entry.
• Address guest inquiries and resolve concerns professionally.
• Promote park activities and maintain cleanliness in the host area.
• Collaborate with team members to enhance guest satisfaction.

Skills

Excellent communication and interpersonal skills

Friendly demeanor

Ability to work in a fast-paced environment

Flexibility to work various shifts

Education

High school diploma or equivalent

Job description

As a Host in the Guest Operations department at Six Flags Qiddiya City, you will play a crucial role in providing a welcoming and enjoyable experience for our guests. Your primary responsibility will be to greet guests as they arrive and provide assistance as needed throughout their visit. This position requires excellent communication skills and a positive attitude, as you will be the face of the park and the first point of contact for many visitors.

Key Responsibilities

• Warmly welcome guests upon arrival, providing a friendly and positive atmosphere.
• Assist visitors with information regarding park attractions, events, and facilities.
• Guide guests to the appropriate areas and ensure they have a smooth entry process.
• Address guest inquiries and resolve any concerns quickly and professionally.
• Encourage and promote park activities, shows, and events to enhance the guest experience.
• Maintain cleanliness and organization in the host area.
• Work collaboratively with team members to ensure high levels of guest satisfaction.
• Participate in training programs to stay updated on park offerings and policies.

Education

High school diploma or equivalent preferred.

Experience

Previous experience in customer service, hospitality, or guest relations is a plus.

Skills

Excellent communication and interpersonal skills.

Friendly demeanor with a strong focus on guest satisfaction.

Ability to work in a fast-paced environment while maintaining a positive attitude.

Flexibility to work various shifts, including evenings, weekends, and holidays.