Head of Vendor Operations & Experience

Delivery Hero; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

Delivery Hero seeks a Director of Vendor Operations to manage the entire vendor lifecycle for Hungerstation in Riyadh, Saudi Arabia. This leadership role requires more than 10 years of experience in vendor operations, including scaling operations in high-growth environments across various sectors.

The ideal candidate will be fluent in both English and Arabic, possess strong analytical skills, and demonstrate an ability to inspire teams while ensuring optimal vendor experiences and compliance.

Qualifications

• 10+ years in vendor/supplier operations, marketplace management, or logistics.
• 4+ years in senior leadership roles.
• Experience managing multi-vertical ecosystems (food, grocery, retail, pharmacy).

Responsibilities

• Drive vendor operations strategy aligning business goals.
• Lead collaboration to improve vendor experience and satisfaction.
• Establish KPIs to monitor vendor performance.

Skills

Analytical skills

Cross-functional collaboration

Leadership

Fluent in English and Arabic

Job description

Delivery Hero seeks a Director of Vendor Operations to manage the entire vendor lifecycle for Hungerstation in Riyadh, Saudi Arabia. This leadership role requires more than 10 years of experience in vendor operations, including scaling operations in high-growth environments across various sectors.

The ideal candidate will be fluent in both English and Arabic, possess strong analytical skills, and demonstrate an ability to inspire teams while ensuring optimal vendor experiences and compliance.