Head of Retail Operations

Foreground LLC; Riyadh; Sur place; SAR 500 000 - 900 000; Plein temps

Résumé du poste

Foreground LLC in Saudi Arabia is seeking a Head of Retail Operations to lead store network performance and drive operational excellence. The role partners with merchandising, marketing and supply chain to raise standards and KPIs across formats.

You will oversee field leadership, workforce capability, and execution discipline, shaping expansion and rollout of new formats while ensuring strong commercial results and customer experience.

Qualifications

• Senior retail operations experience across large store networks.
• Strong leadership and people management capabilities.
• Solid understanding of Saudi retail dynamics and workforce management.

Responsabilités

• Oversee store operations across the network and ensure execution standards.
• Lead field leadership and drive sales performance, store productivity and compliance.
• Collaborate with merchandising, marketing and supply chain to improve KPIs and customer experience.
• Support store expansion and new format rollouts with disciplined project management.
• Monitor and optimize workforce capability and operational processes.

Connaissances

Senior retail operations

People leadership

Commercial awareness

Workforce management

Operational discipline

Description du poste

Our Client

Our client is a national retail group operating a large store network across Saudi Arabia in both lifestyle and consumer categories. The business is focused on operational excellence and customer experience improvement.

The Role

The Head of Retail Operations will oversee store operations, field leadership, and execution standards across the network. This role will be responsible for sales performance, store productivity, and operational compliance. A key focus will be improving consistency, workforce capability, and operational KPIs. The Head will work closely with merchandising, marketing, and supply chain teams to drive results. The role will also support store expansion and new format rollouts.

Candidate Profile

Candidates must have senior retail operations experience managing large store networks. Strong exposure to Saudi retail dynamics and workforce management is essential. The ideal profile demonstrates operational discipline, people leadership, and commercial awareness. Experience in multi-format retail environments is highly advantageous.