Haematology Diagnostics Application Specialist

Sysmex Europe SE; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Benefits offered by this job

medical insurance coverage

education allowance for children

mobile and gym allowances

relocation assistance

Job summary

Sysmex Saudi Arabia is seeking an Application Specialist to deliver training and technical support for Haematology and Haemostasis solutions, and to assist with instrument installations and go-live activities across the Kingdom.

The role involves proactive customer visits, building relationships with customers and KOLs, and close collaboration with Sales, Service and Product Management to ensure satisfaction. Travel within Saudi Arabia is required.

Qualifications

• Bachelor’s degree in Medical Laboratory Science or related discipline.
• Minimum 2 years of relevant laboratory or diagnostics experience.
• Experience in Haematology and/or Haemostasis preferred.
• Excellent communication and presentation skills in Arabic and English.

Responsibilities

• Deliver application training and technical support for Haematology and Haemostasis solutions.
• Support instrument installations, method verification, validation and go-live activities.
• Conduct proactive customer visits and follow up on application-related requirements.
• Build strong relationships with customers, key stakeholders and KOLs.
• Collaborate with Sales, Service and Product Management teams to ensure customer satisfaction.
• Support workshops, scientific activities and continuous improvement initiatives.

Skills

Communication skills

Presentation skills

Customer relationships

Presentation skills

Education

Bachelor's degree in Medical Laboratory Science

Tools

Haematology instruments

Haemostasis systems

Job description

Sysmex Saudi Arabia is seeking an Application Specialist to deliver training and technical support for Haematology and Haemostasis solutions, and to assist with instrument installations and go-live activities across the Kingdom.

The role involves proactive customer visits, building relationships with customers and KOLs, and close collaboration with Sales, Service and Product Management to ensure satisfaction. Travel within Saudi Arabia is required.