Field Service Engineer – Diagnostics & Flow Cytometry

BD; Riyadh; On-site; SAR 90,000 - 120,000; Full time

Job summary

BD is seeking a Field Service Engineer based in Saudi Arabia to support BD devices and flow cytometry systems across the Central and Northern regions. You will install, service, and repair instruments, providing on-site and remote diagnostics while ensuring high customer satisfaction.

The ideal candidate has 1–3 years of hands-on experience with IVD diagnostics equipment and a Bachelor’s degree in Biomedical or Electronics Engineering, with strong communication skills and the ability to manage

Qualifications

• 1–3 years of hands-on experience servicing IVD laboratory diagnostics equipment.
• Experience supporting flow cytometry instruments highly preferred.
• Strong communication and presentation skills with customers and partners.
• Ability to lead multiple priorities in fast-paced environments.

Responsibilities

• Provide independent, on-site technical support per SLAs, including installations, relocations, certifications (IQ/OQ), and repairs.
• Deliver advanced remote support, diagnostics, and issue resolution beyond the help desk.
• Mentor and lead distributor service teams to ensure service excellence.
• Plan and complete corrective and preventive maintenance in compliance with regulatory requirements.

Education

Bachelor’s degree or equivalent in Biomedical Engineering, Electronics Engineering, or related field

Job description

BD is seeking a Field Service Engineer based in Saudi Arabia to support BD devices and flow cytometry systems across the Central and Northern regions. You will install, service, and repair instruments, providing on-site and remote diagnostics while ensuring high customer satisfaction.

The ideal candidate has 1–3 years of hands-on experience with IVD diagnostics equipment and a Bachelor’s degree in Biomedical or Electronics Engineering, with strong communication skills and the ability to manage