Guest Experience & Revenue Executive

The Ritz-Carlton Hotel Company, L.L.C.; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Jeddah is seeking a Sales & Marketing professional to support guest services revenue growth.

You will coordinate with sales, data administration, and accounting teams to resolve requests, upsell packages, and process reservations with Marriott Rewards points. This non-management role requires strong communication, a high school diploma or equivalent, and at least two years of related experience.

Qualifications

• High school diploma or GED equivalent is required.
• At least 2 years of related work experience.

Responsibilities

• Contact appropriate departments to resolve guest calls, requests, or problems and use sales techniques to maximize revenue.
• Assist in up-selling, processing reservations, and entering Marriott Rewards information.
• Assist management in training and motivating employees; maintain brand standards and protect proprietary information.

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Jeddah is seeking a Sales & Marketing professional to support guest services revenue growth.

You will coordinate with sales, data administration, and accounting teams to resolve requests, upsell packages, and process reservations with Marriott Rewards points. This non-management role requires strong communication, a high school diploma or equivalent, and at least two years of related experience.