Luxury Hospitality Sales Executive - Guest Experience & Upsell

The Ritz-Carlton Hotel Company, L.L.C.; Jeddah; On-site; SAR 89,000 - 134,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Jeddah, Saudi Arabia, is seeking a Non-Management, Full Time Sales & Marketing professional to handle guest calls, reservations, and requests with a focus on revenue growth and loyalty.

You will promote the brand, process Marriott Rewards, and support the Sales & Marketing team. Ideal candidates bring at least 2 years in guest services or related sales, a high school diploma, and strong communication skills.

Qualifications

• High school diploma or GED is required.
• At least 2 years of related work experience in sales/guest services.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Answer guest calls, requests, and reservations; process changes and cancellations.
• Upsell services to maximize revenue while maintaining loyalty.
• Enter Marriott Rewards information; handle guest inquiries professionally.
• Perform general office duties to support Sales & Marketing.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High school diploma or GED

At least 2 years of related work experience

No supervisory experience

No license or certification

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Jeddah, Saudi Arabia, is seeking a Non-Management, Full Time Sales & Marketing professional to handle guest calls, reservations, and requests with a focus on revenue growth and loyalty.

You will promote the brand, process Marriott Rewards, and support the Sales & Marketing team. Ideal candidates bring at least 2 years in guest services or related sales, a high school diploma, and strong communication skills.