Guest Booking Coordinator for RSSE Experiences

The Red Sea Development Company; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

The Red Sea Development Company in Riyadh invites applications for a Booking Administrator to support RSSE guest experiences. You will handle day-to-day administration of guest bookings, respond to inquiries, prepare confirmations, and coordinate with operations to ensure accurate details and timely communications.

Ideal candidates will have a high school diploma and strong MS Office skills (Outlook, Excel, Word, Teams), and exhibit data accuracy, organisation, and customer service excellence in

Qualifications

• High school diploma required; diploma or certificate in administration, hospitality, tourism, travel or customer service preferred.
• Minimum 1 year of experience in administration, bookings, reservations or guest services.
• Good working knowledge of Microsoft Office and booking systems.
• Strong data accuracy, record keeping and scheduling coordination skills.
• Clear written and spoken English; Arabic an advantage.

Responsibilities

• Support day-to-day administration of guest bookings for RSSE activities and experiences.
• Receive, log, and respond to booking enquiries in a timely and professional manner.
• Maintain booking calendars, schedules, availability, guest details, time slots, amendments and cancellations.
• Prepare and send booking confirmations, updates and information to guests and internal teams.
• Coordinate with operations to ensure guest requirements and timings are communicated clearly.
• Monitor schedules to avoid duplicates and incomplete information.
• Provide admin support for reports on bookings, cancellations and attendance.
• Assist guests with booking changes, cancellations and general enquiries.
• Follow up to support feedback collection and service improvement.
• Maintain organised records and booking documentation in line with requirements.

Skills

Scheduling coordination

Data accuracy

Customer service

Multitasking

Education

High school diploma

Diploma in administration/hospitality/travel/customer service

Tools

Microsoft Office

Outlook

Excel

Word

Teams

CRM systems

Job description

The Red Sea Development Company in Riyadh invites applications for a Booking Administrator to support RSSE guest experiences. You will handle day-to-day administration of guest bookings, respond to inquiries, prepare confirmations, and coordinate with operations to ensure accurate details and timely communications.

Ideal candidates will have a high school diploma and strong MS Office skills (Outlook, Excel, Word, Teams), and exhibit data accuracy, organisation, and customer service excellence in