Booking Coordinator – Guest Experiences & Adventures

Red Sea Global; Tabuk; On-site; SAR 60,000 - 75,000; Full time

Job summary

Red Sea Sports & Entertainment (RSSE) is seeking an Admin Assistant – Booking to support booking administration for Akun, Wama, and Galaxea experiences. You will manage inquiries, update schedules, and coordinate with operations to ensure smooth guest experiences from enquiry to completion.

The role requires a high school diploma and 1+ year in admin, bookings, or guest services, preferably with Saudi tourism or destination operations experience.

Qualifications

• High school diploma; admin/ hospitality or customer service cert preferred.
• 1 year+ experience in administration, bookings, reservations, or guest services.
• Experience in Saudi Arabia tourism or destination operations is advantageous.
• Proficient in Microsoft Office (Outlook/Excel/Word/Teams).
• Experience with online booking systems or CRM is preferred.
• Strong data accuracy, record keeping, and scheduling coordination.

Responsibilities

• Support day-to-day administration of guest bookings for RSSE experiences (Akun, Wama, Galaxea).
• Receive, log, and respond to booking enquiries in a timely manner.
• Maintain booking systems, calendars, schedules, and guest details accurately.
• Prepare and send booking confirmations and updates to guests and internal teams.
• Coordinate with operations to ensure guest requirements and timings are clear.
• Monitor schedules to avoid duplications and incomplete information.
• Provide administrative reports on bookings, cancellations, attendance, and issues.
• Manage brand email inboxes and ensure professional guest communication.
• Support pre-activity communications with accurate information on experiences.

Skills

English proficiency

Customer service

Organised

Attention to detail

Teamwork

Fast-paced environment

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Teams

CRM systems

Job description

Red Sea Sports & Entertainment (RSSE) is seeking an Admin Assistant – Booking to support booking administration for Akun, Wama, and Galaxea experiences. You will manage inquiries, update schedules, and coordinate with operations to ensure smooth guest experiences from enquiry to completion.

The role requires a high school diploma and 1+ year in admin, bookings, or guest services, preferably with Saudi tourism or destination operations experience.